Customer Ratings & Reviews

The service technician did an excellent job in mounting the HDTV to the wall, taking my requirements into consideration. He thoroughly explained how to access the cable stations and the streaming sites. He did an excellent job in clearing out all the packaging materials and the old HDTV.

Team is very professional. They make mounting a TV look easy. I learned a lot just watching them. They didn’t cut any corners. They were very meticulous

Geek squad installed my tv and sound bar efficiently and professionally. The technician communicated with me prior to the service on expected arrival time and during the installation he communicated with me about the process. He carefully measured and checked leveling. After the installation, he tested the system to assure it worked. I was very pleased and highly recommend the service.

The agent installed my tv mount and tv very professionally. Exactly where I wanted it. Was very knowledgeable and helpful in placing the tv for best viewing

The technicians that came to my house to mount my TV were super nice and professional. Super happy with how it looks and will definitely reach out for future services for the professionalism. Maybe a LITTLE pricey though.

They guys were amazing! They installed my TV and wireless system with no problems, They were very knowledgeable and friendly. If I need anything else done I hope that team is the one I get!

The Geek Squad (Ben and Xavier) came to my home to install my new TV and to hang and install my bigger, older TV above my fireplace after a recent move. The new TV was hooked up to cable, adjusted and on quickly. The older TV took a lot of work. There was no cable available and the wall would have needed to be torn apart in order to do that. Ben suggested the Spectrum app and spent a lot of time with me to acquaint me with the system. Also, the TV settled after they left and they needed to come back to level it. They were very accessible and polite. I appreciated their help.

Geek squad (Jho & Louis) mounted my 65” tv & set everything up—tv, remote, etc. Then Jho took the time to sit with me & teach me how to use everything. They were the best!

Geek Squad is the best at Best Buy. Professional and Instructional. I had Kennan Conner whom took his time and patience with me as I'm not a geek but I'm learning. Kennan did a wonderful job. I usually pick up after workers installing items but I the installation was complete it was instruction time. Very informative as to teaching me how it works and as I keep playing with it I learn more. I can't thank you enough for making my day installing my new TV. Thank you so so much.

The guys who came to install the TV mount and mount it were really efficient, in and out in seconds and they did a 10 out of 10 job.

The installers were both personal and professional. They were also very knowledgeable in the products they were installing as well as devices I had mentioned connecting to the tv. 5 out of 5 install.

The Geek Squad installed our TV & checked to be sure they hooked up every device we had b4 & showed us how to use everything. They were knowledgeable, respectful & insalled everything in a timely manner.

Great service. Always willing to work with me until it’s what we want. Could have used a helper considering the size of the tv. I did have to help lift it.

Professional, knowledgeable, personable, & timely…

The Geek Squad mounted my new Fire TV in a truly quick and efficient manner. I was truly amazed at how fast they were able to mount my new 50 inch Fire TV in my Bedroom. They did it so quickly and professionally that I was nearly shocked at how quick. They were extremely polite and courteous as well. I would recommend these guys to all my family and friends.

The hard part is finding the studs in the wall. Once they’re located measure and place the template for mounting & scotch tape it to the wall. Once it’s mounted it’s you’ll be excited on the ease and money saved doing it yourself for only the low cost of the bracket. Fully flexible, don’t waste money on the other brackets. Geek Squad not needed. Sorry.

The Geek squad team was on time, professional, and courteous. They were careful not to make any mess and, they also wipe down the TV to remove any finger prints after it was installed. This was a surprising and impressive improvement over BEST BUY’s appliance delivery and installations which are done so very poorly by Lone Star. I have nothing really good to say about them.

Jose C had to replace the incorrect moount that was given to us by the sales person, who should have been more informed about which mount would work with the new set. Jose did a great job. Efficient, clean, informative, and set up the TV , which now works great.

Very great company. Technicians were professional and knowledgeable. I asked about hiding wires to TV and they help get that squared away on the spot.

Really have nothing to complain about! They took less then 1 hour and set it to just the perfect spot on the wall