Explore the latest Back to School techShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1636 Showing 32,701-32,720 of 38,694 reviews
  • Rated 5 out of 5 stars

    Job Well Done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appointment went smoothly. Agents were on time and meticulous in their work! Well worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dope squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really respectful in my home did a great job with installing my tv !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed my TV and connected it to three devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation TV, mount and hookup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed mount and TV but could not run the wires through the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is always good.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad always seems knowledgeable and ready to get the job done right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents done a very good job. Made sure everything worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv wall mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was excellent! Very happy with him.great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love how the installers hid the wires so you can't see them. Amazing and fast service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, thorough, accurate,..............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were friendly and up-to date with the oroduct

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are great I will do it again. They showed me where the Tv is going to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV mount quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent installed my TV mount quickly and demoed the settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A VERY GOOD INVESTMENT.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD IS VERY HANDY TO HAVE ACCESS WHEN YOU HAVE A PROBLEM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees did there job and they where polite and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the job the Geek Squad did with the install. Very quick yet thorough service.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Late and unequipped

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are two reasons for the low rating. First, the installation technician arrived significantly later than scheduled, There was no notification that the appointment was delayed, nor any sense of concern when I called to inquire/complain. The BestBuy representative seemed to think it completely appropriate for me to wait 8 hours past the 'scheduled' arrival time. Then, once the installation technician arrived, he did not have the required equipment to complete the installation I had ordered/paid for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were extremely excelente they did a wonderful job and explain everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and professiona

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents went above and beyond explaining everything about my tv and accessories

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great and very helpful. Will use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wirth it

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks that came were professional and polite and did a great job! Thanks, Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Flat Screen TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and did a professional job I am happy!

    I would recommend this to a friend
Sponsored