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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1639 Showing 32,761-32,780 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great Guys.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad mounted the tv exactly where I wanted it and set up for me. Very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came in and mounted the tv and connected all cable and game wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Technician & Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was extremely competent and professional. He worked quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH THE PRICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    STORM KNOCKED OUT POWER THE DAY TV WAS INSTALLED YET THEY INSTALLED IT ANYWAY WITH NO ISSUES

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    deeply regret/ extra charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I deeply regret choosing Best Buy’s service for my TV installation. Two installers came and told me the wall mount I had already purchased (based on their recommendation) wasn’t suitable for my condo. They charged me an extra $170 for a different bracket on the spot. Then they said my wall was concrete and demanded another $130 for that. In total, they charged me over $300 in additional fees, on top of the installation cost I had already paid earlier. This whole experience felt unfair and frustrating. There was no clear communication about these hidden charges beforehand. I absolutely do NOT recommend using Best Buy for installation services—never again!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by Geek Squad. I would use them again in a heart beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very knowledgeable and answered all of our questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installation was fantastic, agents were very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting Bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, great tilt and angle options. Very sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed slight adjustment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service was performed on time but needed an an adjustment o loosen the wires.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would not complete the install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were timely and professional however they would not complete the install . Due to its location and difficulty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very nice and helpful. They installed the rack and television with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Clean installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always on time and their work is top of the line.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sturdy...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t just hang your TV, hang it right. Spend the extra to get a quality mount. Nobody sees it, but that doesn’t mean it’s not important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean & Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected everything and set up all remotes in less than a few hours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted our tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and hooked up all devices to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and friendly service always ready to answer questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    courteous and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great workmanship, prompt and knowledgable! Professional quality work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They showed up on time as promised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV...........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale Cheap price gotta love best buy Love there deals

    I would recommend this to a friend
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