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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1640 Showing 32,781-32,800 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad mounted our tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and hooked up all devices to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale Cheap price gotta love best buy Love there deals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an impeccable job!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable and skilled! I really appreciate their assistance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and friendly service always ready to answer questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The install was quick and professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installer was extremely polite, knowledgeable, and offered good suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was on time and very professional. New what he was doing and did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They showed up on time as promised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV...........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great agent. Knowledgeable and quick. Answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv its everything i always wanted in a smart tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very pleasant & professional. Thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs. did an excellent job mounting my 65" Sony TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as always.. BB always has great service...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Guys did a great installation mounting the big screen tv in our new showroom Thanks Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly sat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great will refer to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounting my 65’’ tv did an amazing clean and professional job! I’m very happy!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Late and unequipped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are two reasons for the low rating. First, the installation technician arrived significantly later than scheduled, There was no notification that the appointment was delayed, nor any sense of concern when I called to inquire/complain. The BestBuy representative seemed to think it completely appropriate for me to wait 8 hours past the 'scheduled' arrival time. Then, once the installation technician arrived, he did not have the required equipment to complete the installation I had ordered/paid for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    tv is perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought tv and hookup,,,,,,plus installation.....best crew perfect setup...so professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Move TV to higher location

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents remounted my TV to a higher location than it was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Wiring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre wired the in ceiling speakers before the drywall went up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent geek squad were very helpful name Matthew Ball. I would recommend them.

    I would recommend this to a friend
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