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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1641 Showing 32,801-32,820 of 38,694 reviews
  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service! Excellent Support! Thank You!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers were timely, nice & provided a great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Guys did a great installation mounting the big screen tv in our new showroom Thanks Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed good and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys that came by were very helpful, finished in about an hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv is perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought tv and hookup,,,,,,plus installation.....best crew perfect setup...so professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast and made sure everything worked before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swuad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good people and willing to help me and guid me with the whole tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were efficient and professional. They answered all of my questions and set up everything that I requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent geek squad were very helpful name Matthew Ball. I would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best service we have ever experienced anywhere. way to go!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad sent someone else instead...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was supposed to get a Geek Squad install team; even decided to wait an extra 3 days, but got a 3rd party installer instead. They mounted both brackets surrounding the electrical plug, so when something is plugged in, you can't move the TV all the way back any more. Finally, one of the TVs is not straight.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Best Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much the installer was so nice. He was knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job. Very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Very professional job. Would use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything went timely well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv perfectly fine and they did it in a timely manner way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price. Good quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is of good quality for the money. Bought for a gift. Recipients really happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad thorough installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to receiver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Knowledgable, social and effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient installation. Great preparation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did the job well and quite fast.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad staff showed me plenty of new things about my tv. I’m grateful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was set a little high on the wall. I should have been more specific.

    I would recommend this to a friend
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