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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 38,692 reviews
  • Rated 5 out of 5 stars

    Better than I hoped for.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and sound is so much better than I expected or hoped for. Made it so satisfying to go back and watch many of my favorite films — regardless of how recent my last viewings were. I have yet to use all of the features, but the main ones are [almost] worth the price of admission. I say this because Best Buy dropped the price just a couple of days after I made this purchase. Still bothers me a little…

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were amazing really nice and professional they did an amazing job wall mounting my new LG G2 77 inch Oled the cables are nice and hidden they even cleaned the finger prints off the TV when they were done they also cleaned up the home theater room when they were done they also go over everything with you and make sure you know how to work it before they leave i couldn't be more happy thank you Geek Squad for doing a awesome job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents mounted my TV in less than 30 minutes. Very professional and very clean install.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV with professionalism.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a 65” TV and had it delivered. We also had an old and extremely heavy 50” TV that had to be taken off of its mount so the 65” could be mounted. The 2 Geek Squad guys were great in completing all tasks. There were no complaints. They were also very thorough in showing us how to use our new TV. It was a pleasant and fairly quick experience. Geek Squad was magnificent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Review I recently visited Best Buy to upgrade my home entertainment system, and I was thoroughly impressed by the experience. The store was well-organized, making it easy to find what I needed. The staff was knowledgeable and eager to help, providing great recommendations based on my budget and preferences. I ended up purchasing a 4K smart TV and a soundbar. The selection was vast, with options for every price range. The employees were able to demonstrate the products and answer all my questions, which made the decision process much easier. Recommendation I highly recommend Best Buy for anyone looking to purchase electronics. Their wide selection, competitive prices, and excellent customer service create a seamless shopping experience. Whether you’re upgrading your home theater or just browsing for gadgets, Best Buy is a great choice.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the worry out of the process by having them install it! They were great and were very efficient in the process!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were on time for appt, knowledgeable,and very professional. Great service. They also did job very quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my TV, made sure it was mounted properly, and did a great job, impressed with service and because they do it so often they know what they are doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    OUTSTANDING WORK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad technicians came over, mounted TV stand and connected my DVD, speakers etc. Very neat installation and very courteous professionals.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent, professional and very knowledgeable. They knew exactly what they were doing. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived on time Did a wonderful job They went the extra mile to connect & center my new 75” TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Perfect...better than i expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and installed my tv and sound bar. Im so happy with the service and knowledge. I think my tech was Collin. Great asset to Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did a awesome job mounting and connecti

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a great job mounting my new tv and connecting it to my cable and game system also they connected my sound bar to it.The geek squad was courteous and explained everything perfectly well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed our TV and connected it to our existing cable box and DVD player. This was a 75 inch TV, and we had them mount it to the wall. They were done pretty quickly. Make sure if you purchase another device at the same time, such as a new soundbar, you need to pay an additional fee to have the new sound bar installed with the TV. I thought I had, but I must have overlooked it at checkout. Geek Squad has aways been very professional, and they take away the empty boxes for you if you want.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Geek squad is the way to go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer joe was as professional and friendly as possible. Extremely knowledgeable and was willing to answer any questions I had.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad members that came to my house were very professional and friendly. Very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fantastic Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time utilizing this service and it was worth every penny. The Agents were extremely professional and right on time. They did a fantastic job mounting and securing both of my televisions. In addition, they went out of their way to make sure my job was done that day even though one of the televisions had been damaged prior to the arrival at my home. They secured a replacement, put it on hold, went to pick it up, transported it back to my home, and had it installed that same afternoon. They made certain that everything was functioning properly and that I was satisfied before they departed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Always Professional And Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was contemplating whether to use Geek Squad for installation but they did an excellent job. Their main concern is making sure the tv is placed perfectly for you, and they are quick and professional. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were awesome, they did such a great job mounting the 75inch tv and answering all my stupid questions. They even brought a sound bar mount, which I did not order, so the bar could be attached to the screen and not the wall, looks so much better. I want to give each of them a 50 dollar tip. Please charge my credit card 100 dollars and give me a heads up when they have been given the tip.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek Squad provided great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was super professional and quick at installing my tv mount. I would definitely recommend and use them again.

    I would recommend this to a friend