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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1650 Showing 32,981-33,000 of 38,694 reviews
  • Rated 5 out of 5 stars

    GEEK SQUAD AGENT WAS AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent was GREAT. On time and professional, courteous and an overall nice guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job of mounting the Tv in our upstairs area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient & friendly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality service, very efficient & friendly. Also informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and customer servive is amazing........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV perfectly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad new exactly what they were doing. Great job of mounting TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisifed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Courteous. Knowledgeable. Explained details on equipment without difficulty. Made recommendations about questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can i say surprise the quality is the best! And work well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad AMAZING once again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and expertly completed with perfect results!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Geek Squad wall install/mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad tech was on time, friendly, very smart. 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time and very respectful of my home and property. Installed in a very timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agent is great, patiently explained and answered all questions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech is great to have if you continue buying from best buy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are personable and well informed in technical matters. Did a fine job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, was able to use it to mount our stuff, would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast and great attitude ask a lot of questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was awesome. They were quick and explained every system they connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Johnny was very knowledgeable and personable who took the time to explain to a novice like myself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers of my 65" Sony TV set up my remotes perfectly and gave me hints for future use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted two TV mounts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers took care to not make multiple holes trying to find the studs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TVs perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the same crew for both moves and both times were fantastic!

    I would recommend this to a friend
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