4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1655 Showing 33,081-33,100 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great job !!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job. Very professional job done. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Samsung smart TV. Picture is very crisp and bright. Geek squad installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job setting up my TV. Then show me how to work it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, professional service.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam and Colin were courteous and helpful. I would definitely use them again,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it as an always-on display, this tv has exceeded expectations with no burn-in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad uninstalled tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were swift careful and courteous. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of connecting the TV and cable and hiding the cords.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality job, technicians knew their stuff. Very efficient and neat and tidy when they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek sqaud

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good it was very helpful, glad that I purchased the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Qualified

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad employee was very professional and made the process simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS GREAT AND DID A AWESOME JOB

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SERVICE. TV STILL SITS TALL TODAY LOL.. SO THUMBS UP!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience once again. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job they done. I would recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, punctual service. Great explanations and advice by Geek Squad reps. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service provided by best buy was great. They came and set up everything for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great in our office.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased TV for one of our conference rooms and it works great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible terrible service

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered a tv, waited 2 weeks and best buy sent the tv to our old house 6 states away. I was then told the tv i ordered was out of stock. They told me the fastest way to get a new tv was to go to the nearest store. Off i went to the store, paid for the tv and service, waited another 2 weeks. Then comes the day of arrival, 2 hrs prior to my delivery time Best Buy calls me and says it has to be transfrered to another agent and the next available day is August 12. After spending a ton of money at Best Buy over the years, this was my final straw. Buyer beware with this company, its like russian roulette if your delivery is going to show up!!!! Awful!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best fast and professional installation service for mounting my 60" TV with limited space!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickly installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people that came out did a good job.I will use them again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent was able to mount tv and connect all devices and test adaptability and usage

    I would recommend this to a friend
Sponsored