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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 38,694 reviews
  • Pros mentioned:
    Professionalism, Tv mounting

    Rated 5 out of 5 stars

    Geek Knowledgability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad really knew how, when, and what to do when mounting and setting up my tv. They also programmed it and taught me how to use it with my Roku.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't able to make it home in time, but they arrived while my wife was here. She complemented their professionalism and they did a good job installing. Note: They installed our 85" TCL above a massive antique display stand - flawless execution. And they did it while relating to the family and being professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    These folks are THE BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have seen a lot of Best Buy Geeks recently, (three wall mounted TV installs and removals). I recommend them unconditionally. Very courteous, helpful and skilled. They used a level to straighten the TVs. Tweaked the TV's centering over the sound bar obsessively, and fussed about all the details. Hooked everything up right the first time. Arrived on time, every time. Answered questions patiently. Booties on the feet. Trash disappeared magically. It is absolutely worth the small fee to get this service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Geek Squad Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were fabulous. They were on time, friendly, and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    TV mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were in and out in no time and my TV looked great. They were very professional and courteous; would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv with beautiful picture and sound quality. The technicians did a very good job in mounting tv as well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very knowledgeable on the set up and operation off the tv. Very clean and neat install

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad changed my TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great service!! The Feek Squad Representative was efficient polite and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great delivery and set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys arrived on time. They were very courteous and respectful. They set up my tv and connected it to our WiFi and even got our sound bar hooked up and working. (It wasn’t working on our previous tv). They made sure we knew how to operate our new tv. I’m very, very pleased with their service and would 100% use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to your folks to a job mostly well done. I am still awaiting delivery and installation of the remote control base station, but that they had nothing to do with that non-availability on a part that was ordered and paid for on October (two months and it still is not in). Could've used a bit more of a tutorial and how all of this works. I am not getting surround sound on some videos and audio, so might need further assistance.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Samsung 85” in home mounting and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had BestBuy deliver and install my 85” QN90C Samsung television and couldn’t have been more happy with it. Arrived on time and very professional throughout. They even removed my old TV from the wall and disposed it and all of the packaging material and box.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Geek Squad 75inch premium installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My two agents were awesome...I was running late and they patiently waited for me..then they did EVERYTHING! I was impressed with there knowledge

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    I love the geek squad service so fast !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad it’s worth every penny ! They are so professional and install is easy and they even take away the trash! They came the next day of Christmas !!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    TV installed quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted and it all went smooth. The guys were very courteous and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Brooklyn and Caitlynn were knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 ladies were professional and did a very good job at removing the old TV and mounting the new TV. They set the TV up the way we wanted and cleaned everything up before they left the house.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    just what i wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so didn't want any visible wires when I am looking at my TV on the wall. Couldn't be happier with this installation. The guys were totally professional and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my 85 in Vizio TV-very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team members were very knowledgable and mounted my new Vizio P85QX-H1 TV on my older BDI Avion Noir 8937/Arena 9970 home theater cabinet/ flat screen TV mount, with precision and care. The whole process was very efficient and quickly completed. They also made sure that the TV was operating properly and completely connected to my ethernet, 4k Apple TV, and Yamaha RX- A880 receiver, and Cox DVR providing a full 4k Dolby Vision/ Dolby Atmos 3d surround sound 7.2- it all woks great and looks perfect in my living/entertainment room.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad were great. Very professional, quick, and efficient. Took the time to explain and show operation of everything.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV with professionalism.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a 65” TV and had it delivered. We also had an old and extremely heavy 50” TV that had to be taken off of its mount so the 65” could be mounted. The 2 Geek Squad guys were great in completing all tasks. There were no complaints. They were also very thorough in showing us how to use our new TV. It was a pleasant and fairly quick experience. Geek Squad was magnificent.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted tv and connected to all devices. Took living room tv to bedroom and mounted to wall. Explained what to do and said if there were any problems call them. Have not had anything go wrong. Agents were very professional and courteous. Would recommend geek squad to anyone.

    I would recommend this to a friend