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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1665 Showing 33,281-33,300 of 38,694 reviews
  • Rated 5 out of 5 stars

    Gteat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding both of these guys Can’t ask for any harder workers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took his time to make sure tv was straight. I was very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, professional, quickly, love the quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for the total tech price. This was something that has to be done service was Profesional and went as planned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very kind person and great service! Worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s Geek Squad Mounting experts were amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to the components for great sound!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an excellent job mounting it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy wall mounted bracket holding our new Samsung TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents knowledge and professionalism was outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV Mounting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that came out were very helpful, professional, and did a nice job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    He left a lot a holes that he didn't even attempt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a poor job I think my son and I could have done better Experts shouldn't leave a lot of holes

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+++ service, very professional and helpful looks really good and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Young man was excellent. Very knowledgeable and professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job at setting up our TV. It is just difficult to get them on a timely basis!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommended! I cant imagine doing this myself and it was done well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got the job done quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some difficulty finding the beams in my wall because my wall is weird but otherwise this was fast service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that the TV is a little higher, a better viewing angle.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 1 out of 5 stars

    Subcontractors working for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was initially mounted by one subcontractor working for the Geek Squad. A couple days later, I wanted my tv to be raised because it was too low. I called the Geek Squad and paid additional $49 to remount it. Kris and his coworker came out and when they removed the tv, they found only one bolt was into the wall stud. My $3600 tv before taxes was being held up by one bolt. When I heard that, I was very upset! Why, because Best Buy advertise having 2 people in handling a large screen TV but they sent one person to do the very thing, they said not to do. I will never have another subcontractor working for the Geek Squad to do any work in my home and I will inform my family and friends to know what I happen to me! The only people I would allow to service anything in my home will be Geek Squad personnel,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service at home great customer service he did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were professional and knowledgeable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They even made helpful suggestions to improve the install and save money.

    I would recommend this to a friend
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