Customer Ratings & Reviews

TV and sound bar was installed perfectly and the technicians were friendly and professional.

I had Geek Squad install 85 inch Samsung TV on wall, and full home theater set up with Deftec speakers including 4 Atmos. Kris and his partner came in and got things right. They were very friendly, extremely patient and knew exactly what they were doing. They were able to answer all the questions. They took the time to make sure everything was installed properly and it worked. They also make some excellent suggestions to get improved overall experience. They also cleaned up extremely well before leaving. This was very impressive. I highly recommend and trust Geek Squad for anyone requiring home video install

Great service from the guys who came out I would recommend this service to all Who have any back problems these guys hosted the TV up on the wall with no problem it's a little pricey but if you can afford it well worth it

Outstanding service! They arrived on time and stayed long enough to make sure everything was working. I called them back to tweak an adjustment on my sound system and they were prompt and courteous. Shane is an exceptional Tech, both his knowledge and his personality.

I purchases an 85" Bravia and included the set-up. Great technicians. The primary technician even helped be replace my purchased mount with one cheaper and more appropriate for my set-up. They could have cleaned up better from the dust from drilling the installation holes though.

I cannot say enough good things about our Geek Squad technician. Very professional. Highly skilled in what he was doing. Friendly. Made sure we were completely satisfied with the work he performed.

Both gentlemen that help set up my tv were extremely professional, knowledgeable and friendly. Thank you for doing an outstanding job and do fast!!!

The folks installed a new tv and moved and installed another, all with sound bars. The work was done in a satisfactory manner, but the attention to aesthetics was a little lacking. Also, make sure you are getting the "Geek Squad", I thought I was and it turned out these folks were sub-contractors. Make sure you have all the cables you need too! The installation would have not been as good as it is had I not had a spare (long!) HDMI cable. The vendor insisted on using a cable wall mounting kit. The kit works well, but the hole it needs is HUGE! I have had other installations with much smaller holes in the wall. Having said all this, the young man (they only sent one guy, when the job called for two) did a great job setting up all the remotes and making sure everything was working properly. Overall a C+, B- effort.

They came, mounted the tv, sold me a spare cable, and it looks great. There were a couple gotchas though. First, the cables. It's best to buy all the cables you need ahead of time. I needed 1 12 foot HDMI, it was $55. Since they were running it though the wall, I took the hit. Second, they said to run power through the wall, since I didn't have an outlet behind the tv, they needed to use a kit. It was an extra $85. Since I wasn't made aware of this, the sales guys at Best Buy covered the $85. Just be aware if you don't have an outlet up high, you'll need the kit. I'm happy with how the sales people handled it, and pleased with the install.

The agents who came out to mount TV were very professional. Did a great job with he install. They even helped me move the furniture that the old TV sat on to another location in the house.

Thanks to your folks to a job mostly well done. I am still awaiting delivery and installation of the remote control base station, but that they had nothing to do with that non-availability on a part that was ordered and paid for on October (two months and it still is not in). Could've used a bit more of a tutorial and how all of this works. I am not getting surround sound on some videos and audio, so might need further assistance.

I have a 65in LG CurvedScreen Tv. Darrell and his crew did a fabulous job mounting the tv,soundbar and cable box. All you see is the tv. Very professional and neat

The installation went off with no problem, and he did it very quickly. The person who was assigned was professional and offered some tips on how to use the tv.

Friendly, knowledgeable, and professional. Took the time to set everything up after the wall mount and even went over all the features.

The two agents, Randy and Frankie, arrived within the promised timeframe. They were cordial and wore their masks. Before moving on quickly to mount our TVs, they asked questions and made sure that they were mounted at the best spot for comfortable viewing. They tied up loose cables and kept all wirings neatly tucked. The agents were well prepared, quick, and precise in mounting our TVs. We are very pleased with their performance and they put our satisfaction their priority. If we ever need any future Geek Squad Total Tech Support, we would surely ask for them again.

The installer was very professional, knowledgeable, and quick. He also came a little earlier than my scheduled appointment.

First Shawn came out to help me figure out where to place a new tv in a fairly limited space near a corner in the bedroom. He was very helpful in deciding what size the new tv could be given the space available. Really helped me a lot!! Then Justin came out to do the installation and was great! Very polite and efficient - answered my several questions and helped me to choose the absolute best spot for the new tv to be wall mounted. Very pleased with both Geek Squad guys!!

They were very professional and friendly. They were in and out. They carefully took my TV off the dresser and hung it up perfectly.

They were professional and did a good job! No issues at all!

The tech that came was very knowledge and installed the TV to our satisfaction. Now only did he install it he educated us son the various features and how to use him. Would definitely use the service next time.