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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1673 Showing 33,441-33,460 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted tv and setup sound bar. Nice clean looking mounting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They mounted my TV and connected it to all my devi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There quick and fast very dependable. Everything works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were friendly yet professional. Did a great job

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I was sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On original date to be delivered, I was under the impression that it would be installed also…as I kept getting emails to “prep” my area for installation. Once that was cleared up and rescheduled, and having a huge box in my living room for an additional two weeks, Geek Squad called the day before scheduled installation to cancel and reschedule. I cancelled the order and did it myself. My overall experience with Best Buy was terrible. From recommending an incorrect mount that wasn’t in stock (delaying TV delivery for over a month) to confusion on delivery vs delivery AND installation, to the final straw of Geek Squad cancelling appt. The other place is right. I was sorry.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation was done professional.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents was great, good team work, I will use Greek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was helpfu, fast, very knowledgeable and courteous. Will recommend 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was fantastic - felt as if my best friend was installing/mounting my tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks are stellar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed LG 65" and LG soundbar without a hitch including set-up of apps. Recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad followed my directions on tv placement. They were familiar with the equipment and very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They we friendly, knowledgable and quick. They made the installation so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went quickly with no problems or mess. Installers were friendly and competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knew exactly what to do. Showed up on time quick and easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed it and got it up and running quickly, the extension arm is great so I can turn it whereever I need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good base

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello, I haven't hooked it up but it is a very heavy base. You tv will not tip over with this stand. It is a universal stand up to 60" tvs

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great service and no damages were done! Very satisfied with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team is very friendly and respond very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV. Great work !!!!! Another job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job mounting my new tv to my new mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product, delivery and service was great! I love the placement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our third Samsung TV purchase, it did not disappoint.

    I would recommend this to a friend
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