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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1676 Showing 33,501-33,520 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was fast, professional and mounted my tv perfectly. Would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team! Knowledgeable and informative. Thank You!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team! Knowledgeable and informative. Thank You!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and install the guys were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job mounting my tv. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done both service and professionalism. Would recommend to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed a wall mount for the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted it and made sure it started! Quick and easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are not geeks, they are pros.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my installation, Geek Squad was very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and service to have! Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    extremely happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A happy customer with a sales rep who was very knowledgable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and holds and fits tv perfectly. Great display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is one of my best investments and the installer did a fantastic job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice swivel TV mount. Holds my 70” Samsung well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick service and super friendly Geek squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was on time !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV without issue and connected it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great worl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with my tv mounted. Finally got this done thanks to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount allows great acces to the back of the TV without being too bulky.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dissatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed they were supposed to call the day before they did not they were all supposed to call the correct phone number the date of after telling multiple people I Geek Squad of the new phone number to call I found out the scheduled time was 12 to 1 But they did not show up nor did they call till 2:45 and then they were there until after 430

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek was great. He had several projects to complete and he did them all just right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, efficient service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents solved two problems that appeared shortly after installation.

    I would recommend this to a friend
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