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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1677 Showing 33,521-33,540 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad Fan!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very prompt courteous and professional. One of the best features of shopping at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was on time !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV without issue and connected it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dissatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed they were supposed to call the day before they did not they were all supposed to call the correct phone number the date of after telling multiple people I Geek Squad of the new phone number to call I found out the scheduled time was 12 to 1 But they did not show up nor did they call till 2:45 and then they were there until after 430

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is one of my best investments and the installer did a fantastic job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ..........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who installed my TV was kind, helpful and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great worl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with my tv mounted. Finally got this done thanks to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well informed, on time and quick service and done perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount allows great acces to the back of the TV without being too bulky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, efficient service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents solved two problems that appeared shortly after installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional, friendly, and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service as always

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are competent, personable and get the job done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight forward. It works. Nothing much else to say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek was great. He had several projects to complete and he did them all just right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did it right and it looks good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. Install is clean and solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and Connected all the cables

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and size. Good value for your money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV looks great, only problem was with the HDMI cord. Was unable to get the 4K cord threaded through all the wires behind the wall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad came and mounted the TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech came and mounted the TV bracket without difficulties. It works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV MOUNTING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TERRIFIC SERVICE KNOWS WHAT THEY ARE DOING KNOWING IT WAS DONE RIGHT HELPED

    I would recommend this to a friend
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