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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1678 Showing 33,541-33,560 of 38,694 reviews
  • Rated 5 out of 5 stars

    pooh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not needed unfortunately nut it looks like a good product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Took 3 times foe geek squad to get it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first agent was clueless. The second agent came out after I complained and completed the job.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents are always quick and super friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and professional services. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to schedule, good communication about appointments and good work. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys where very helpful. They made the hook look real neat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my TV and connected the sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents are very professional and friendly. Job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they came and did the job quit like it was a walk in the park and great job the did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped trouble shoot my new TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were incredibly tenacious friendly and accommodating.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything looks good but the TV is leaning RIGHT.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did good but the TV looks like it is leaning to the RIGHT a little BIT.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hello! We want your TV install to be as best as it can be. To have an Agent come back to your home to take a look at this with you, please call us at (800) GEEK-SQUAD, which is (800) 433-5778!
      ^Jenni

  • Rated 5 out of 5 stars

    Works as adverstised!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great as advertised fits my 50" perfect and makes space look really neat.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After going through 2 defective TV's it was finally installed. Unfortunately, when it was initially installed over the fireplace it was not centered properly so they came back out and centered it and everything was good. Now I just determined that the DVD and VCR were not reconnected and they are coming back out again to hook them up. Hopefully that'll be it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was very Quick and professional. Very clean work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV removed and installed excellently!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed the old and installed the new quite professionally!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT CUSTOMER SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GUYS WERE VERY PROFESSIONAL AND GREAT CUSTOMER SERVICE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely and efficient - quick solve - good people person as well as smart

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super friendly and nice people they got in there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forgot my geeks name but he did amazing job of mounting my Samsung TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed professionally and promptly. Tv looks amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent mounted and set up my TV and explained everything possible!!

    I would recommend this to a friend
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