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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1679 Showing 33,561-33,580 of 38,694 reviews
  • Rated 5 out of 5 stars

    Home Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job!! Clean work!! Prompt and diligent!! Polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad had the tv unboxed and mounted in 20 minutes. Its secured nicely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Geek Squad tech set everything up quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech installed the tv on the wall mount bracket and set everything up to our satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job, geeks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a fine job mounting brackets. What more do you want me to say?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great. Fast and efficient. Would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so Very happy with the quality of this Samsung tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    connect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job with Premium TV Mounting (TV Connect and Setup Included)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy and Geek Squad are the best when installing electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv in about ten mins. Very fast and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installer was a real pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was quick and neat. He thoroughly explained how the bracket worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set-up went well looks good over fireplace takes up minimum amount of space great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and we'll worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service saved me from having to buy a T.V. stand I didn't want in the first place!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad delivered and installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was delivered and mounted. Later [3 days] I noticed that some speakers connections were not complete so only partial sound from them. The TV settings were made but the next day some shows did not appear to have HD quality. I looked at guidance info on YouTube and made adjustments. Now everything looks as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was easy to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents were very quick and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out with in a week and were in and out my house!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good help

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product works well no complaints from me Best Buy is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were right on time. They were very very neat. It was very very accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ayden Gorges did a great job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ayden was extremely courteous and knowledgeable installing the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV quickly Geek Squad installed my TV quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and Fast

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and did everything with in a small amount of time.

    I would recommend this to a friend
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