Customer Ratings & Reviews

The Geek Squad guys arrived on time. They were very courteous and respectful. They set up my tv and connected it to our WiFi and even got our sound bar hooked up and working. (It wasn’t working on our previous tv). They made sure we knew how to operate our new tv. I’m very, very pleased with their service and would 100% use them again.

The Geek Squad team came out on time. They were very professional. They installed my Frame TV.

The Geek Squad installers were excellent. Completely knowledgeable and able to get the install done quickly and correctly.

Great service. On time. Quality work. Very helpful and informative.

The two people that did my install were knowledgeable and professional.

The geek squad removed the existing tv moved it to another room; installed the new LG TV and disposed of it. They setup both tv’s Everything was completed efficiently. I highly recommend the geek squad.

The guys were very efficient and worked quickly . They hauled away our old TV. We are happy about that. Explained how to use the newly installed Sony Bravo 65” Smart TV.

The agents were on time and they mounted my tv perfectly. They verified the spot I wanted and cleaned up any dust left behind.

Your service technician did an excellent job. He was very professional and polite. He had his assistant or very helpful explain throughout the process and which they were doing, as well as giving me some pointers and passing on some knowledge for me to use once they left, it has been very useful and I am very appreciative of it.

Installation was very fast and professional My only complaint is that I was charged an additional $40 cash for a cable. The TV came with its own cable.

Agents were very professional. They did a great job of installing tv. I’m completely satisfied with my purchase and the installation

The guys were very professional. They hooked up everything right the first time. Measured it perfectly. Definitely recommend geek squad!

We had Geek Squad install our TV and a new soundbar. Louis and Jeremy arrived on time and set to work. They both put on booties to protect the carpet and wore masks to protect from Covid. They worked quietly and quickly and got everything installed. It was a professional installation, with everything working as expected. They showed me how to operate the soundbar and answered all of my questions. They went above and beyond by helping us with another TV mount. We will definitely contact Geek Squad for any installation needs in the future. I would ask for Jenny and Louis again as well.

The two men who installed my TV were friendly, professional, and quick. They obviously knew what they were doing and had everything they needed with them.

They were very precise in showing me where the tv would be on the wall by placing temporary tape showing where it would be and had me choose how high or low to mount it. They had good input to help me decide. I had purchased the wall mount and surge suppressor to match my walls and everything went together beautifully. They helped set up the Google TV part of the tv, which was great as that part is all new to me. When finished they hauled out all of the packaging and cleaned up. It was great.

Geek Squad is the best at Best Buy. Professional and Instructional. I had Kennan Conner whom took his time and patience with me as I'm not a geek but I'm learning. Kennan did a wonderful job. I usually pick up after workers installing items but I the installation was complete it was instruction time. Very informative as to teaching me how it works and as I keep playing with it I learn more. I can't thank you enough for making my day installing my new TV. Thank you so so much.

The Geek Squad Agents arrived on time, went right to work and mounted my large screen television on the wall. It's nice when you hire people like these young men, who actually know how to do their job and do it well. I was impressed with the speed in which they got this done. They mounted the TV right where I had asked them to, but not being quite moved in with my furniture I wish that I had marked the spot one foot to the right--that's on me. The one thing they didn't do was mount the sound bar, and I didn't notice that until they left, but they're schedule to come back and do that.

Geek squad surveyed our request in person. Our job wasn't easy as it involved penetrating tile wall. A risk of fracturing beyond the installation point was high given the tools, the weight of what would be hung up (a 65" tv mount + the unit iteself). After thorough consultation, the crew precisely conducted the install. It was done as perfectly as can be. The work has held up through July 2020 and zero problems have been experienced. This crew exercised the highest care. They know their job and execute it with the best of them. I recommend Geek Squad for home installation of your purchased items from Best Buy.

The service guys was outstanding they did the installation in a timely manner

This was my first experience with the geek squad but it will not be my last! They showed up on time and did a great job. They were very helpful and knowledgeable as well as respectful to our home.