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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1682 Showing 33,621-33,640 of 38,694 reviews
  • Rated 5 out of 5 stars

    Very pleased with service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were polite, clean, quick and very knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Friendly installers. The tv hasn’t given us any troubles

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great guys but you need to have the hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were amazing but if I was missing cords or hardware, they could not help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that come to the house was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Explained everything made sure we understood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Explained everything made sure we understood how to use tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very friendly and kind, will definitely use their service again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional value at a fantastic price. Very vivid images.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was in and out in no time, work done quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as intended. All systems up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend, great communicator, professional, friendly, and many more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad provides excellent service. Highly Recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad staff is amazing very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    He tried hard but it was his first job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was very nice, but it was his first job with Best Buy. We were told a member of the Geek Squad was installing the tv, so I expected someone in a Geek Squad vehicle and clothing. He came in an old black panel van and did not have anything Best Buy on. He had to remount the tv twice because once it was too high on the wall and the next time it was mounted crooked, but he did stay until I was satisfied.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey TeamDees11! We appreciate you taking the time to let us know how your recent Premium TV Mounting service went. While certainly not ideal to have someone come out without assistance on their first day and need to remount the TV twice, I am glad to hear that he was able to stay until the TV was mounted perfectly. If we can ever be of any help in the future, please do give us a call at (888) BEST BUY which is (888) 237-8289.

  • Rated 4 out of 5 stars

    All done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good. Came on time. Set was missing a bolt so was glad he found a replacement to complete it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful. Great job done. We will be calling them again for our living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank YOU!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad you guys are technical for those of us that get lost in this stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job. I would get the people to help every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that I would highly recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. Definitely worth it the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers were prompt and professional when installing sound bar and tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awseome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was efficient and very professional. Great job!

    I would recommend this to a friend
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