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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1689 Showing 33,761-33,780 of 38,694 reviews
  • Rated 5 out of 5 stars

    Perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great. They know what they're doing. Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and installation was done professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are wonderful! They are quick and good. They do a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service on 2 TV mounts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and quick service. Very courteous. Would use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The knowledge and the quality of the install was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service.Team is on time with high quality service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend everyone to get it. It’s nice and not to big.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to move. Once u get it in place works great. I love that it comes all bye way out. Geek squad did notplace it right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Finally Geek squad completed my install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took 5 appointments to get them to show up but once they did they completed the TV install

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out installer and as very knowledgeable and professional. He did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the quality of work and knowledge of the technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work by Best Buy Techs! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad provided excellent service and advice during my installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great setup. very professonal . I would recommend Best buy and it services to friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was installed by Geek Squad Team, quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was professional and quick . Show up time was almost to the Min

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad removed tv and installed new one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad installed our TV and programed it. Answered some questions and left in less than 1 hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very knowledgeable, kind, and thorough. He called ahead and was prompt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad crew was on time. Very professional. Quality work. Perfect results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys were extremely polite n helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was explained to me about all of the features on the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miguel was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted tv and all devises and programmed all channels. Great job

    I would recommend this to a friend
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