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Customer reviews

Rating 4.6 out of 5 stars with 38673 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 38,673 reviews
  • Pros mentioned:
    Professionalism, Tv mounting

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional and knowledgeable. They arrived on time and quickly had the TV unpacked and mounted. They cleaned up after themselves and followed all Covid protocols.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad for the win.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys were on time and efficient. Answered all my questions and got my tv all set up and sound bar connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job with the install. They were meticulous and talked us through the hardware and proper use.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek Squad was exceptional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices. I appreciated their professionalism, courtesy and knowledge!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad pulls out all the books

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technicians were amazingly professional. They listened attentively to my concerns both positive and negative. They addressed my concerns. They explained exactly what they were able to do and how that would look. They also ask me to let them know if I was not satisfied. They did not disappoint me. They did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't able to make it home in time, but they arrived while my wife was here. She complemented their professionalism and they did a good job installing. Note: They installed our 85" TCL above a massive antique display stand - flawless execution. And they did it while relating to the family and being professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my new Fire TV in a truly quick and efficient manner. I was truly amazed at how fast they were able to mount my new 50 inch Fire TV in my Bedroom. They did it so quickly and professionally that I was nearly shocked at how quick. They were extremely polite and courteous as well. I would recommend these guys to all my family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism, Tv mounting

    Rated 5 out of 5 stars

    Great job by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job mounting the tv. Professional and clean. We are very pleased with the results. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    The Geek squad did an awesome job of installing th

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Holds my TV which is at the top of the square inch range. Love it! The Geek Squad put everything up where I wanted it and they did it very professionally!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Clean, and Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who installed my TV mount were both friendly and professional. They completed the job quickly without sacrificing quality. They made sure the TV was perfectly level, neatly concealed all the cords, and even plugged everything back in to test it before heading out to their next appointment. I really appreciated the attention to detail and smooth service from start to finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were quick,and on point with set up and cleaned up afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Amazing Installation!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young Men who came to my home was amazing! They removed my old TV & set up my new beautiful TV in no time! They explained how to use & choose the channels! They were wonderful! Thanks Geek Squad!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team who put up the two TVs we bought were great. They were very careful to make sure that they were mounting where we needed them. They worked quickly and efficiently. A real plus team for Best Buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great setup terrible communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the crew that arrived was terrific. I’d give them a 5plus. I dropped the rating because Best Buy’s communications of their arrival time was beyond awful. They were late but no updates were provided or apparently even possible. Some time after the installation occurred I got a reminder of the original scheduled time. Great setup experience. Terrible terrible communication

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mount and Install Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy squad that came into our home to install and mount our TV was great. They were professional and clean and picked everything up when done. They even hooked up our remote and showed us how to use everything. They were very professional and fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Tracy Installed our new TV quick and flawlessly

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Installation Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was great. They were efficient, professional and patient with me when I needed to remember my password for my Samsung account. I highly recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Best Decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Best Buy deliver and install our 85 inch TV was the best decision we made. I will use them for all purchases in the future. Professional, on time, knowledgeable, clean and informative.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and excellent service! I'm so glad we hired Geek Squad to wall mount our TV as they were professional, quick, and accurate in what they did! I will hire them the next time I need anything like this done - it saved a fight between my husband and myself and a considerable amount of time and struggle for us to attempt to do it ourselves!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    3rd party install as good as geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my 85” tv over my fireplace. Quick install and setup my devices afterward. Not done by geek squad. A third party.

    I would recommend this to a friend