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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1691 Showing 33,801-33,820 of 38,694 reviews
  • Rated 5 out of 5 stars

    The geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is the best $200 I’ve ever spent thanks to the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    delivery was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been with Samsung TVs since 2008 and they never fail me. delivery was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and accurate information given about the tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Not the flashiest, and had to adjust the TV a few times during install, but quick, easy, professional.... good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good work by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good work by Geek Squad, They above and beyond what was required.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed sooo fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely would recommend , great job and very professional and on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, fast, and fastidious. I highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Professional installation but wires still exposed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the premium installation package, which included having all wires “in the wall” and not visible on the outside. Even after reiterating that I wanted all wires “in the wall”, they were left exposed and visible, although neatly dressed. Not completely satisfied.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We're sorry that your recent installation didn't quite live up to your expectations. Please give us a call at (800) GEEKSQUAD or (800) 433-5778 so that we can discuss this for you and see if there's anything further we can do to assist.

  • Rated 4 out of 5 stars

    TV Doesn’t Play All Regular Channels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV does not play all of the commercial channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek - TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team and professional - great job and service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Squad installed my TV quickly and great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They come on time and great job with the the technician

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lots of movies can be watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the fire stick is the new cable i love it everyone i think should try it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, guy are help full. Clean job. Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 open box returned, This one works perfect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Many Rules Almost Impossible for Agent to Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was unable to mount TV due to a list of rules/ requirements. The amount of rules/ requirements that my home or wall must meet would leave almost all homes disqualified. I hired someone else that installed my television in 5 minutes. Don't waste your time, you will be disappointed.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Quality customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your geek squad agents were awesome, timely, and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome work. Would definitely use again. Great guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were thorough and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both guys did an excellent job and were very personable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pivots

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount is heavy duty! It's awesome! It pivots 360 deg.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work, on time, explained my new tv functions

    I would recommend this to a friend
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