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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1696 Showing 33,901-33,920 of 38,694 reviews
  • Rated 5 out of 5 stars

    The installation was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who were here did an exemplary job. Polite, efficient and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed the new tv and answered quest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents did good job and answered all our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job mounting our 75” tv above our fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great functional mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional mount that allows for best angle adjustment for viewing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid yet clunky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting works well to attach to the tv but clunky because does not match up to stud spacing above the fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome setup for tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that setup tv were great and awesome went over features of tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work, well done. The item was delivery and installed on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and a great experience. I would use them again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wrong remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was great. Very professional. My 85 in tv is still in retail mode and cannot use all the features. I was given the wrong remote and was told by the geek squad that they would get one ordered and finish install. No communication since. Feel forgotten.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such great work!! I'm so glad I went with the Geek Squad! Thank you! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was phenomenally professional and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank-you so much! Helped get our new TV on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 1 out of 5 stars

    Lack of response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial install was good. I had serious issues with these people with lack of response from one of the technicians after a follow up visit. Numerous calls to customer service, an no one seemed to be helpful. Finally I got through to someone who actually knew how to handle issue. I would never go with these people again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my TV and devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job setting up tv on my existing mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and installation process Happy camper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by the guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. I would recommend the geek squad to all of my friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV wall mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went smoothly, but range of motion could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and precise installers did a great job.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    get a gee squad...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this service offer by best buy, is awesome!the technicians are very acknowledged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hangin it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv mount to hang a big tv. Our tv is 75" and it holds up in perfect

    I would recommend this to a friend
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