Customer Ratings & Reviews

The agents mounted the TV on the wall quickly and efficiently. They are professional and helpful.

The Geek Squad agents knew exactly what they were doing. They installed our TV quickly and right the first time. Then their instruction was fantastic. Simple easy to understand instruction and we knew how to control our new TV.

Needed delivery & install for an 85” Sony. Was supposed to be completed between noon Squad finally showed at 7:30 and project was installed and operational within 40 minutes.

Best TV for imagen quality and sound. The price is the best

Absolutely first rate 5 star. They were great, informative, careful, took the time to explain things and set things up for me. Ron and the other gentleman (whose name escapes me at the moment), did a wonderful job and they were on time!

Highly recommend used geek squad for the installation. Especially if you are not handy or are getting older

The gentleman who came and set up were awesome. Yet it kind of upsets me that with the Best Buy service I purchased after this year the free in home set up is going away. After all this is why I would purchase the Best Buy service. I do understand the cost of sending service people for set up yet Best Buy could at least offer in home set up at least free if you purchase a certain dollar amount.

The gentlemen that mounted our TV did an excellent job asking about our preferences: where we envisioned the TV, where seating would be, and then looking at lighting to ensure the TV would be mounted in the best position and at the optimal viewing angle based on those discussions. They also helped us figure out what we needed for future connection to a surround sound system. Thank you!!

The team installed the TV—mounting it on the wall efficiently and quickly. They were extremely helpful in showing us how things were hooked up and how to troubleshoot any potential issues (there have been none!). Overall worth the price and no stress and would do it again.

The rep From the geek squad was excellent. The mounting done of the 65 inch TV was done perfectly. The rep was patient and knowledgeable and we would highly recommend this service.

Thanks to your folks to a job mostly well done. I am still awaiting delivery and installation of the remote control base station, but that they had nothing to do with that non-availability on a part that was ordered and paid for on October (two months and it still is not in). Could've used a bit more of a tutorial and how all of this works. I am not getting surround sound on some videos and audio, so might need further assistance.

The crew that installed our Sony Bravia 7 were polite and very professional. We appreciated their efforts to make the installation perfect.

great service, the technicians knew their job, explained everything

The Geek squad team was on time, professional, and courteous. They were careful not to make any mess and, they also wipe down the TV to remove any finger prints after it was installed. This was a surprising and impressive improvement over BEST BUY’s appliance delivery and installations which are done so very poorly by Lone Star. I have nothing really good to say about them.

Professional set up. Can put on wall if you want. HIGHLY RECOMMEND!

I bought an 85” and a 65” Samsung 4K Smart TVs, plus brackets to install on wall. The Geek Squad arrived and took care of everything. I couldn’t have been easier. Love the TVs and love the top-notch Geek Squad service!!!

Very knowledgeable and showed how to work the tv using various settings. Excellent installation.

Zack from Best Buy has installed 2 wall mounted frame TV’s for us . He was very polite and knowledgeable . We could not ask for better service

Geek Squad agents successfully mounted my new 75 inch Sony tv, along with my existing sound bar. They then took the time to reinstall all of my streaming services, which they didn't need to do. Very much appreciated. Overall a good experience.

Excellent communication, arrived on time and my TV was installed with great care. They really did a great job. I had it mounted above my brick fireplace. I am very satisfied with this service and would not hesitate to use them again.