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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1700 Showing 33,981-34,000 of 38,694 reviews
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad technicians are the best. Very good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely worth the extra pennies i belive. looks amazing in our room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Fast professional team. Looks great!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does a great job supporting the TV and is fully adjustable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed 65" Flat Screen TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed both 65" Flat Screen TV's very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was friendly and so great job. Tv looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Techs were quick and efficient. Took care of all setup requirements

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was professional and his service and recommendations were excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works exactly as advertised!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. GeekSquad set ‘er up and it feels securely mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything looks very nice and neat just like I had asked them to do

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor installation of my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my new TV and were to move existing large screen and bracket to family room and connect it to service. This did not happen! they hung the TV on the bracket but it was connected to nothing! I have no service of any kind hooked up to the TV they moved from living room to family room. I was unfortunately not able to be home in person to supervise the installation or I never would have signed off on the job, My sister in law was there to cover for us while we were both at work. Not pleased at all with the installation!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will return to store for more products as customer service was excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad mounted my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my tv and connected it to my new sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, polite, and patient in demonstrating how to work the devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GreSt customer service Friendly efficient and very neat. Great guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast , Excellent .................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service of mounting our tv was done very professional by geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Equipment was installed quickly and was done right the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys were great. would use them again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great techs. They do a great job and leave no worries about quality.

    I would recommend this to a friend
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