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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1702 Showing 34,021-34,040 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek squad kinda knew their stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had trouble getting sound to my sound bar but figured it out after 15 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV works great and looks good mounted on wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed the mount and TV. They did a great job, very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Prompt, professional and quick. Would use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suffice to say these guys were total pro’s: quick, knowledgeable and nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount was exactly what we needed to fit in the space for our new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture pops!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying my new television & the crew that installed was amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for taking the time to teach us how to use our new set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ❤️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV. Quick, no mess and they were on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installers were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer were Professional and they Cleaned up after themselves.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service was not what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not Geek Squad that actually came out and did my install. It was a 3rd party company that does in home services for multiple companies. They did an OK job, but they showed up without uniform and in an unmarked truck. I could tell they just wanted to get in and out as quickly as they could too.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      No matter who performs the installation service for our customers, we expect each service to be performed in a professional manner, and we hope our customers are satisfied with the service performed as well. It’s disappointing to hear your TV mounting didn’t meet our expectations, but we’re thankful you took the time to call our attention to this experience, and we’re hopeful this won’t discourage you from utilizing our Geek Squad in the future.

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam was excellent I highly recommend this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good job the two technicians where very friendly and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart tv mounted - corner wall mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job was completed quickly by a friendly respectful tech member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was absolutely great. The techs were both courteous as well as nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Being a elite plus member is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great to have very professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well. They made sure sound bar worked as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Crew saw knowledge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted 4 TV's and hooked up two gaming system for our son. They were quick and cleaned up when finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great . He made sure we were completely satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miguel and Rudy are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job and request them for other installs I’ve needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv mounting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job with mounting our office tv. I shopped around within my area and they were by far the cheapest as well.

    I would recommend this to a friend
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