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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1703 Showing 34,041-34,060 of 38,694 reviews
  • Rated 5 out of 5 stars

    Very fast installation of the TV mount!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast installation of the TV mont in my wife's craft room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who installed it was super friendly and helped start setting up tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy, fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys were courteous and professional installed and took the trash with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and knew exactly what to do. High quality service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. Very polite and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Men very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers arrived on time did an excellent job and programmed new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love TTS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend having total tech support, its the best ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and neat job. I would recommend Best Buy to install future products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fit and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite, professional and they know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV in a very short amount on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very sturdy and reliable mount. Very pleased with purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went great provide service up of equipment and very courtious. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really did a great job they worked to perfection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely and good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    answered all questions, and gave great advice on use of the product.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 1 out of 5 stars

    Very Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting was outsourced. We were given a window of 12 - I for appt. waited at home All day and. I one showed up. We were told they would call before they arrived. No call. That. If Jr I was on hold for 45 minutes to be told they tried calling and. I one answered so they did not come. I was home all day. Rescheduled for following week. Again. I call before they came. Two young men arrived and asked where the TV was. I informed them they were supposed to bring it with them. Had to go to stores to get resolved. Another 35 minutes waiting for them to determine what went wrong. After 3 tries TV installed

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Quick and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and very professional! Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal as I had to have my tv delivered and mou

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to have my computer 'cleaned and updated. All covered. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this TV and we got it for a great price!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the Geek Squad team. They were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job thank you so much for your service !!!

    I would recommend this to a friend
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