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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1705 Showing 34,081-34,100 of 38,694 reviews
  • Rated 4 out of 5 stars

    Installation of appliances.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very efficient and did a great job at wall mounting the appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service in handling my equipment which was really expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a prefect job. Everything is working great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uninformed at time of purchase: thought that "premium" installation meant that the electrical cords and wiring was to hidden in the wall, with an outlet for the TV plug to be behind the flat screen. For heaven's sake, just print the truth for us online customers who sign up for the Geeks' service to boldly state what you really do for $199 !!! Actually, what service is done that isn't considered "premium"?? Now I have to go and hire an electrician to professionally complete the job. Thanks!

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Greek squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad did a great job putting my tv stands together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my tv and answered any questions that I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Installed Great Installed Great Installed Great Installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mount only thing is it doesn't swivel or anything but still good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Timely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was professional, friendly, and timely. No product issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They really did a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did the job above and beyond our expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very Professional and fast, it was a great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SOLID SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT COMMUNICATION FROM GEEK SQUAD. THANKS AND I WOULD RECOMMEND TO A FRIEND.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from the technician! The support over the phone is terrible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service very competent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding customer service confident and competent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick service, excellent communication. Worked perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and reliable. I would recommend them to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job done by the 2 service techs. They were excellent installers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent quickly and professionally mount and secure your TV to a wall and connect your TV to your video components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys showed up on time and were done with the job in 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional-knowledgable and suited up for the job

    I would recommend this to a friend
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