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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1707 Showing 34,121-34,140 of 38,694 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its stout good range of motion I really like it and glad I bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was so great an professional I’m using them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tom is awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tom is exceptional! He is fast! He is polite! He knows his job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Team really knows how to get in and install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these guys are the best and can do the job, trust best buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick, friendly, and efficient -- I would recommend them --

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they did it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they installed, set up and did it right..very kind and professional

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did a great job. They were very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice So fast Excellent service A job well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and knowledgeable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great guys Professional and knowledgeable did a fantastic job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Excellent Adorable Exciting Best Product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good installation. Super friendly also. Very punctual

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    BestBuy should really work towards taking care of

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad operators themselves were wonderful, could not have asked for nicer people. However, their equipment seems to not be the most up to date or well maintained. I now have 2 holes in my wall that I am personally having to handle the claim on due to BestBuys claim procedures.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Curious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable & friendly. They didn’t waste time .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done very quick.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made the job look easy. Glad they did it and not me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed surge suppressor that required removing and reinstalling TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He was the best, very professional & friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my tv and hooked it up to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the 3rd tv Geek Squad mounted for me. They always do a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Service, Extremely Knowledgeable. Courteous & Professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great, quick and easy. Very nice! I just wished I liked the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Job

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and explained the TV controls very well.

    I would recommend this to a friend
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