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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1708 Showing 34,141-34,160 of 38,694 reviews
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job installing my TVs and Getting everything set up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice, not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was cool and helpful. I got good advice on the TV, mounting and positioning but they unsuccessfully attempted to connect my stream box and the wall lifted a tad bit when the TV was mounted. The only reason the review isn't bad is because the crew was friendly but I picked a different service to have my second TV mounted.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was competent friendly great personality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. Only downside is the 2 week wait for service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad did a very good job installing my tv. they were neat curtious .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The did a good job mounting and setting up the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely & very knowledgeable. Answered all questions. Kudos to them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were fast and very nice job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with install and service. Technology up to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional and thorough. Well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great! Would definitely recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I have works great but salesperson sold me wrong wall mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to our decor.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation by Best Buy was flawless and smooth. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was on time and quick! They cleaned up the area and made sure everything was operating before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was both polite and did there job an great business like attitude

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing versatility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the way it makes it easy to use and have options of view

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great mount doesn’t stick out to far and it moves freely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    any device toy buy at bestbuy you must get a warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installation team did a great job. They were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad technicians were very professional and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with geek squad knowledge base! Would use them for installation again

    I would recommend this to a friend
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