Customer Ratings & Reviews

Very happy with Geek Squad installation. They were very prompt and professional. They cleaned up after themselves and did not leave until we were familiar with the equipment.

Our installers were excellent. They explained every step and outlined what our choices would do to enhance or restrict our enjoyment of the TV. They made sure we could actually use the remotes and understood what they could do. I couldn't give Marco and Ethan enough commendations they did a great job and were pleasant to have in the house.

My TV was hung too high. I requested 6 inches above my original TV stand, but there was a miscommunication between the 2 third party geek squad installers and it was hung 17 inches. It was light watching TV in the front row of a movie theater. Best Buy was awesome and sent another geek squad employees to lower the mount. However it could only be lowered another 6 inches due to the in wall cable installation. Now the screws holes show above the TV. A damage report was to be entered but I have not heard from anyone yet. I have tried to call but am unable to get through. I would recommend the geek squad because they did an awesome job of installing but MAKE SURE EVERYONE IS ON THE SAME PAGE AS TO THE HIEGHT.

Very great company. Technicians were professional and knowledgeable. I asked about hiding wires to TV and they help get that squared away on the spot.

My TV was mounted and it all went smooth. The guys were very courteous and knowledgeable.

They were very knowledgeable on the set up and operation off the tv. Very clean and neat install

I had an excellent experience getting my tv mounted by a geek squad team member. He was very professional, timely and even cleaned up after the install.

The Geek squad agents took all the necessary precautions. They were professional and very knowledgeable. I would highly recommend this service.

Geek squad (Jho & Louis) mounted my 65” tv & set everything up—tv, remote, etc. Then Jho took the time to sit with me & teach me how to use everything. They were the best!

I decided to get the mounting service because I didn't think I was up to the task of mounting a 65" tv on the wall myself. What a great idea that was, because they were super quick, friendly, and professional, and knew exactly how to mount the tv safely and securely. They were able to figure out that I had metal studs and make sure there was no chance of the TV falling out, because the previous one that was there was directly on the drywall and could have fallen out at any time. Don't skip on this service, it's the smart and safe decision.

The young gentlemen that installed my tv were respectful, efficient and very pleasent. Couldn't have asked for more.

These two agents came by did the job, knew exactly what they were doing and even supply me with a better amount that I really did need.. Great job

The techs were great & personable connecting the tv and mounting it to the wall. They were quick & efficient!

The team was very professional and friendly. They drilled through a tiled wall to install the mount for the TV and cleaned up the dust afterwards. Will use again.

Very friendly and efficient service! It only took 2.5 hr to finish the work nicely.

They did a nice and professional job. Could i have done this myself probably, but it was worth the service for the delivery and mounting for this size tv. I didnt have to worry about anything and it was mounted to a great height based on their expierence, room size, and couch distance. Also was willing to give me a complete run through of the device and setup, i did not need it; but really it was unexpected and probably would be useful for most customers. No complaints and only praise from me.

The two Columbus based Best Buy Geek Squad technicians who came out to deliver and wall mount my new SONY 55" TV were great. They were very professional, knowledgeable and personable, and took all required covid-19 precautions while in my home. Their work was quick and the mounting looks great. It is very neat and the various cords are well organized and barely noticeable. I highly recommend these two guys. Any Best Buy customer in the Columbus area who is lucky enough to have these two guys tapped to deliver and install their new TV will be delighted with the service.

Excellent communication, arrived on time and my TV was installed with great care. They really did a great job. I had it mounted above my brick fireplace. I am very satisfied with this service and would not hesitate to use them again.

Love the TV, very easy to use and the picture is great! I would recommend this TV if your wanting a great experience.

Great product and great service!! The Feek Squad Representative was efficient polite and knowledgeable.