Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1710 Showing 34,181-34,200 of 38,694 reviews
Rated 5 out of 5 stars
Excellent
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The crew did an absolutely wonderful job with the installation.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
Rated 5 out of 5 stars
Friendly and efficinent!
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These guys installed my bracket and TV in no time! Great job!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
Rated 5 out of 5 stars
great staff
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
we ended up not needing help easily refunded the money
I would recommend this to a friend
Rated 5 out of 5 stars
An excellent job of mounting and set up.
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The geek squad is the best at perfectly setting everything up.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
Rated 5 out of 5 stars
Great Value
|
|
Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These guys were great I could not have done it myself.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
Rated 4 out of 5 stars
Install over Fireplace
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not sure why they charge more for install over fireplace. Drywall and studs but they looked like it was rocket science.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
Rated 4 out of 5 stars
Would recommend
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have mounted TVs in the last and always found it to be time consuming. I am glad Best Buy offers this service.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
Rated 5 out of 5 stars
Great team !!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great people! And very well manners! Willing to help with all the questions.
I would recommend this to a friend
Rated 5 out of 5 stars
TV MOUNT in basement room
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good agent ..excellent rapport with me
Polite and efficient
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friend
Rated 1 out of 5 stars
Dissatisfied
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Too much money for a job that was not well done. The technicians were friendly and professional but did not want to do anything to make that wires or television look nice on my wall. I paid extra money for premium wall mounting and got nothing for the money I spent.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friend
Brand response from GeekSquadSupport
Posted .
We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.
Rated 5 out of 5 stars
nice job
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
the geek squad came out to install the new 65" tv and did a fabulous job
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They installed my system and did a really really good job
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
Pros mentioned:
Tv mounting
Rated 1 out of 5 stars
Exceptionally Awful Experience,
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Horrid experience, First crew couldn't even find the studs in the wall (i later found them w/ a magnet) & was unable to mount the TV (it is quite large). 2nd crew sent to us couldn't mount the TV either but at least were knowledgeable & able to identify the issue (non-traditional metal studs). To add insult to injury I have called several times for a refund over the past several months and still haven't received it. So i continue to spend large amounts of time trying to get my refund. DO NOT USE GEEK SQUAD!!
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great help!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was great to have such wonderful help putting this up for our new TV!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
Rated 5 out of 5 stars
Glad we chose them
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
They were very professional and courteous and on time.
Thank you
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
Great
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
No problem they were speedy and did a great job very professional
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
Rated 5 out of 5 stars
The install was a breeze
|
|
Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very please the Geek Squad was on time and nicely done
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
Rated 5 out of 5 stars
excellent
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
this was difficudtlt due to the tv enclosure and old tv, but they did it well
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
Great tv mount
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The service and quality is A+.I really am enjoying this product
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
Rated 5 out of 5 stars
Fast and professional
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fast, professional, overall great job. Highly recommended
This review is from TV Setup & Mounting, 56” to 90"