4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1714 Showing 34,261-34,280 of 38,694 reviews
  • Rated 5 out of 5 stars

    Outstanding

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv and the men did an awesome job. Great friendly service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    mounted

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents mounted my tv with this and it worked just fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks came in and installed the tv in no time. Programmed it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were really flexible and excellent. The process went smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mount and love the squad, they are always helpful and very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with Best Buy service. I purchase this with Sony 65 inch TV!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV Mount does not hold over goes forward

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the better wall mount but I am not happy with the tilting forward. It seems like its needs to be tightened. The tech said that was as tight as it goes. I'm concerned that it will fall and would like someone to come out to adjust or provide the correct mount to hold a 75" TV correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should have done it sooner!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV never looked so good! Quick and easy install. Very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with the way its looks,I'm really happy with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out and did a professional job and answered all my questions .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Friendly and helpful technicians

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were professional in their service, efficient and clean with their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job I love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job I love it I’m shopping again and again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents moved and remounted my tv with no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem solved in one call

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Geek Squad agent, who solved my issue very quickly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quick setup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted quickly and easily. I had alot questions but they weren't very helpful. It seemed like they just wanted to hurry it up and leave. They had already placed my extra boots and spacers in there carry along bag. I figured I paid for the mount and the hardware that was included in it. That was the only issue I had. Otherwise, they were okay.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my tv with any issues. All is working well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes they did a good job.on the installation on the TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for installation/wall mount/ internalizing cables. Professional. Unfortunately one of them cut power cord. Tv replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was on time, professional, accommodating, and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work on installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All work was done in a timely fashion and professionally.

    I would recommend this to a friend
Sponsored