Explore the latest Back to School techShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1716 Showing 34,301-34,320 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great young men. Good workers.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good workers. Knowledgeable. Compassionate. Honest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and he took his time mounting my tv! Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect mount for our new tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy service person did excellent job to mount that TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional, neat service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was very professional, arrived on time, very neat and clean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product work well.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a duplicate review . I feel to come out should not be a charge to come out after buying the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Glad we hired them. Did everything perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific tech support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys helped us master our new and old a/v equipment. Nice guys.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The delivery guys were awesome very nice and effic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with delivery being rescheduled numerous times but the delivery guys were great nice snd efficient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item to buy. I would recommend this to anyone. Easy to use and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Explained everything. That they were doing to me

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was kind and courteous. Explained everything

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Decent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were awesome. They were very helpful and professional

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Set up Team wonderful but then ...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed and set up the bracket and TV were wonderful however within a few hours the quality of the picture started having trouble. Pixel breakup and snowy/hazy screen Called the Geek Squad, horrible wait time and then after about 10 minutes working with a tech guy got disconnected and he did not call back. Have called a couple of times since but wait times horrendous.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    On time

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and on time love my new tv and items

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was professional and got the three tv’s removed and switched in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gewewk Squad came to the rescue.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and installed my new LG to perfection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician came out to install. Very professional. Job well done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We need this extra item to help with mounting our tv. An extra but necessary expense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thrilled with product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy. Works great for 65" TV. Easy to maneuver, as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will recommend every time. Amazing service!! Very satisfied

    I would recommend this to a friend
Sponsored