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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1717 Showing 34,321-34,340 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional job! I would certainly choose to have them do it again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basementtv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the speakers aren’t working properly. I was told one of the speakers was broken and I purchased a new one and that one doesn’t work either. The new speaker cost me $245.00. It appears to be a connection issue that an installer needs to return to my house and rectify it. Please have someone contact me to schedule this. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes away all worries, excellent service with good warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Important to have professionally installed and set up to avoid trouble later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a great job; very knowledgeable; took care in cleaning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new 75 inch Samsung HD 4k TV was securely mounted to our wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Casey Runion did a great job installing the tv. Thanks again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents very helpful on everything I would recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Team was on time, professional, fast, and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full range motion for my 65 in. hanging ever so lovely on the corner wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arrived on time, put his heart into the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasant guy really knew what he was doing. Capable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mom/Nana

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a couple visits to accomplish their task...wouldnt say stress free at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new TV is wonderful. Clear big, Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is holding 86inches

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted, easy no problems everything is working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium TV Mounting (TV Connect and Setup Included

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad great job excellent work very knowledgeable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Incomplete installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer didn't complete the set up, could not shut it off, or turn it back on. Had to call someone local to finish the process. (NOT HAPPY) After paying your people $249

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service that was on time and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality although more expensive than other places.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were courteous. Definitely worth it. Efficient and profrssional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Geek Squad Service. On time and extremely professional!

    I would recommend this to a friend
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