4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1719 Showing 34,361-34,380 of 38,694 reviews
  • Rated 3 out of 5 stars

    Sound bar- tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not geek squad as promised, 3rd party. Unable to connect new sound bar to new tv. Did suggest another sound bar, that i was able to set up myself.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great and provided a lot of value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installer was very professional and helpful.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer set up the tv and showed me the apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and mounted three of my TVs is no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and we’re on time for installation/Mounting my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guy (Thomas) was knowledgeable, pleasant and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 2 out of 5 stars

    Disappointing.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was late to the appointment. The technician installed the mount and TV fairly quickly, but could not connect the TV to my existing stereo components, Bose surround sound system and universal remote. I was disappointed and frustrated.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have gotten this in the first place, did the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secure mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfect for my wall mount.technician had no problem installing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad did quick and efficient installation of

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my tv and mount. great job and I am very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Always Delivers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been satisfied with the Geek Squad. They do not disappoint.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The availability of local channels is still missing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A few inches to low

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting on the call back tv was supposed to be 36 inches off the ground but was 35 inches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 Great Delivery Guys they both were Professional and Friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv efficiently

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents completed the job well and in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly installed and still safely up on my living room wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, efficient, clean, and they were very personable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Arrived very late. Gave limited instruction.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were last year on the delivery schedule, he did not arrive until well past 8:30. Installation went smoothly and he removed the old tv and packaging. However, the instructions were little more than how to turn it on. There was no intro to how to access info or adjustments. We were left to our own efforts to navigate through the system.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid 250.00 for set up. Sales told us to get all of our passwords ready. Delivery would program everything we had as far as streaming and put it on the new tv. He made it sound like every streaming setvice channel we had, had to be re-programmed to new tv. It took the delivery guy 2 minutes. All he had to do was program the remote control to the new tv. Sales lied to us and cost us 250.00 for that. Absolutely ridiculous!

    No, I would not recommend this to a friend
Sponsored