Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38673 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 38,673 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. On time. Quality work. Very helpful and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shane and his crew were amazing! My tv was mounted perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    large TV wall mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was quick and efficient. Even the unexpected complications were addressed professionally and resolved. work area was left spotless. Excellent explanation of equipment operation and follow up instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome technicians

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were so patient and very respectful. They explain everything about the installation and made some suggestions to have a better view and clean wall for the tv installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very professional, impressive service and tidy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very glad we organized this service through Best Buy. They delivered the TV, carted off the box and waste, and had the TV mounted in minutes. Obviously they are experienced! The techs were extremely polite, showed us the basic TV functions and set up wifi for us. They even gave me a rec for a longer HDMI cord, so I didn't have to pick through the options. I was impressed. Very professional and knowledgable. When they left there was no sign they had been there except for our new TV on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Tv mounting

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the two TVs that they mounted for me. They mounted both perfectly, they were also nice and knowledgeable about what they were doing. Overall, excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Love Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV and sound bar was installed perfectly and the technicians were friendly and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installer for tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and knowledgeable service through the Geek Squad subcontractor. Had to install on a brick wall. Nice work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fantastic Service Worth Every Penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough good about the servicemen who came to install my televisions. One went above and beyond the call of duty and pointed out that if I took the doors off my TV cabinet (which was built for the old boxy tvs), I would be able to upgrade to a 42 in screen. He also told me that there is no charge to uninstall a too-small TV and install the larger TV if I made up my mind within 3 weeks. I went back to Best Buy, picked out a larger TV, and the technician was right. I am much happier with the larger screen and so grateful that he happened to think of taking the doors off! Besides all that, they were professional, polite, and very helpful and friendly. This alone would make me a huge Best Buy fan and I will check there first for my future purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Crew

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an incredible job. My installation crew was headed up by a gentleman named Gauge. Ask for him if you’re using the geek squad. Talk about professionalism he had me sit in my chair and adjusted the TV to my optimal viewing height. He then walked me through the remote control and features of the TV. My pet peeve with installers is the mess they leave behind. These guys had everything cleaned up and It looked like they were never there. Perfect job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks were very helpful!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job and very friendly! Very hardworking and knowledgeable. They were conscientious about cleaning up their mess.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is awesome love the picture so much . just dont like the price but hey sometimes you have to spoil yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two people that did my install were knowledgeable and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Rob was terrific

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What service and the two gentlemen who were here taking charge could not have been more efficient, friendly and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    55SonyTV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, excellent, excellent. Very knowledgeable, professional, patient and thorough. I can't say enough good about this service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Great Geek Squad experience!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time, quick, polite, and knowledgeable. They did a complete set-up, and answered all my questions. Very professional

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John was awesome! Super speedy and got it done in no time at all! Was even able to mount only having a plaster wall! They made it happen! Even set up the tv to my living room lighting conditions!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Installers ZR Company LLC are the best.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were extremely knowledgeable and precise. Great experience. I would recommend ZR Company LLC to anyone who needs professional installation.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism, Tv mounting

    Rated 5 out of 5 stars

    Amazing install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install. Very polite professional and courteous. Just where I wanted it. Knew all the features of my mount as well. Thank you Jackson!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is great i recommended to all people. The service is great with the installers.

    I would recommend this to a friend