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Customer reviews

Rating 4.6 out of 5 stars with 38687 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 38,687 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician's name whom mounted our televisions is Jeff Hollandsworth. He did a phenomenal job. Not only did he mount the televisions perfectly but gave me a very informative block of instructions on making older gaming system compatible with them. He also sent some connectors he's saved to connect my Dreamcast. He is an awesome technician.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Glad that I used the premium TV mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two units of this service to mount the Sony X950H 65" (XBR65X950H) in the living room and the Sony X950 55" (XBR55X950H) in the master bedroom, both on the Sanus premium series swivel TV wall mount (BLF328-B1). The same technician completed the installation of both in less than 2.5 to 3 hours and was professional, friendly, and observing prescribed covid safety measures; the installation took place in early August 2020 in Anaheim, California. I am thinking about getting a third TV for the third floor and would consider using this premium TV mounting service again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very Happy With TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to mount our new tv was very polite and knowledgeable. The original mount I purchased did not work so they found me one that would work better so I could order it and reschedule the appointment. Everything worked on the return appointment. We are very pleased with the new tv and the new mounting system.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great TV and Amazing Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an 85” and a 65” Samsung 4K Smart TVs, plus brackets to install on wall. The Geek Squad arrived and took care of everything. I couldn’t have been easier. Love the TVs and love the top-notch Geek Squad service!!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 4 out of 5 stars

    Wall installation of my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad did a good job wall mounting my TV. They were knowledgeable and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT TV INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DELIVERD , UNPACKED AND MOUNTED SET UP SOUND BAR AND BASS SPEAKER ALL IN SHORT AMOUNT OF TIME. KIMO THE INSTALLER WAS SPOT ON TOK AWAY THE BOXES AS WELL A ++++

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous work, very knowledgable. TV was installed on wall quickly and all stations were programed, and then we were taught how to access channels.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Great job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, went right to work and had no trouble mounting my tv on the wall. They were friendly, knowledgeable and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Pros like no other

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and professional installation team.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Amazing Installation!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young Men who came to my home was amazing! They removed my old TV & set up my new beautiful TV in no time! They explained how to use & choose the channels! They were wonderful! Thanks Geek Squad!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Tv mounting

    Rated 5 out of 5 stars

    Fantastic install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were both personal and professional. They were also very knowledgeable in the products they were installing as well as devices I had mentioned connecting to the tv. 5 out of 5 install.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Superstars installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad comes through again the technicians were very knowledgeable installed the TV have any problems stayed and set it up and made sure that I understood how the TV worked

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff was very professional, friendly, knowledgeable, and all around great guy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv with beautiful picture and sound quality. The technicians did a very good job in mounting tv as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge Kudo to Travis!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a person who never leaves a good review. I occasionally leave bad reviews if my experience was particularly unpleasant. So, having said this, that I deliberately take my precious weeknight time to write a review definitely shows how impressed I am. Travis called ahead to give me a heads-up on his arrival time. His voice was pleasant and his attitude even on the phone was very respectful. He arrived at our house and accommodated my particular wish. He was very respectful and careful about my things and my house in general. He was even holding his work bag for a few minutes until a towel was laid on the floor so he wouldn't scratch my wood floor. And this was his idea! I know I know exactly what I want, and can be somewhat particular about my requests. I expressed how I liked my TV to be installed and also how a certain area should be not blocked, and at what height, etc. When he anticipated that a certain aspect of my request could not exactly happen due to the mount I chose, he patiently and thoroughly explained the structural limit of the mount back and the alternative area (just a few inches away from what I had originally in mind). I think I had him repeat a few times, for mechanic stuff is not my strong suit. All through this, he was ever so pleasant to work with. I changed my mind after he marked with a tape about the installation location. He didn't mind one bit, and even gave me a very good suggestion on how it is best when our eyes fall at the 2/3 of the bottom of the TV screen. That was very helpful when I was indecisive. He completed the installation and checked if I was happy with it, and when I asked if he could also install cable line hiding trim molding, despite his tight schedule, he installed that one, as well for me. His craftsmanship of that installation was BEAUTIFUL! He also connected my TV to the internet and walked through with me on all the useful tips on how to enjoy my Android TV with my google account, You tube, etc. I learned one very important thing of connecting my phone to the TV, so I can watch from TV what I was watching on my cell phone. My husband and I LOVE this function we didn't know about. From the beginning to the end, Travis was RESPECTFUL, had a FANTASTIC attitude, knowledgeable, extremely helpful, willing to accommodate a customer's requests. He is a top-notch geek! I am thoroughly impressed with Travis. With that kind of work ethic and good attitude, this young man is bound to be successful and will move up in his life! Geek squad, please REWARD him for his WONDERFUL work!!! (His service was 10:30a-12:30p on 8-25 in Denver, CO/ Order Number: 60533800)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad did a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a superb job of setting me up and explaining what they were doing and how to use the system. There was some difficulty in setting up the appointment--the first date the guy didn't show and I couldn't get the appointment rescheduled until I went to the store and threw myself on the mercy of the Geek squad guy there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV SET UP AND MOUNTING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a quick and professional job. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    They installed my wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service. They are always so courteous and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job in the installation of a new 65" tv, wall mount, sound bar, and 24" tv. They handled the xfinity remotes well and helped install several streaming services too. Two minor issues were that the cable box that he mounted to the back of the 24" tv is now falling off after just a few weeks and they did not have time to explain how to adjust the sound bar to better pick out dialogue from the background music and noise. I guess I expected more for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installers mounted my TV and connected all my devices. They were very friendly and professional, and knew exactly what they were doing and did it in a quick manner. I am extremely satisfied with their excellent service.

    I would recommend this to a friend