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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1720 Showing 34,381-34,400 of 38,694 reviews
  • Rated 5 out of 5 stars

    Effective and efficient.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, efficient staff. High quality installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed a mounting for big screen televsion.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In he end everything worked out, but there was some confusion regarding the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came and installed our TV. Did a great job...including sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation was quick

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    showed up ontime and was very professional would use again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Had appointment that they changed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited 2 weeks for install and set up for the new outside TV with mount. They said they will send an email or text the day before to lock in the time. They sent me the message and then when looking at time, it showed the next available install was another 2 weeks!! Yes they gave me back my money plus $100 but I had taken the day off to be at home when they came and that vacation time is worth lots more than the $100. Fortunately my friend came over and helped me and we got it done but just know that just because you have an appointment, does not mean it will be kept.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting kit was nice and best but installed really efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and finished work in reasonable time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that came out was friendly and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. I would highly recommend this installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My techs were courteous informative and speedy. A plus service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an outstanding job installing the tv mount. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things went perfectly. The job was very neat.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were extremely efficient and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tilt/swivel mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tilt swivel mount. Gives a better look for viewing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed TV with no problems. Very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount of tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Respected my home was on time and answered my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent technical support

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was excellent. He was on time. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They need to come back

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re very informative but and good what they did but were not as friendly as a typical geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technicians did a great job installing TV on wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs very professional gave great service. Excellent Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    needed that size for my wall studs 20 inches apart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect fit for my interior wall i have studs 20 inches apart

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to view on the wall .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad does a terrific job in anything that they set up.

    I would recommend this to a friend
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