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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1722 Showing 34,421-34,440 of 38,694 reviews
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very helpful and willing to make sure it was just right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, quick, clean install. No complaints or issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing my large screen television in my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter was pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV and connected our devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREATTTTT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY PROFESSIONAL AND VERY KNOWLEDGABLE AND AFFORDABLE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation was quick and staff very friend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick and staff very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Install went great. Quality service and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs we great in a difficult situation! Did a wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As usual the Geek Squad was wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was knowledgeable, patient, clean, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like a ninja...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike did my TV installations ans smooth like a ninja with the mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work, clean and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. Geek squad member was very careful with my furniture

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid 250.00 for set up. Sales told us to get all of our passwords ready. Delivery would program everything we had as far as streaming and put it on the new tv. He made it sound like every streaming setvice channel we had, had to be re-programmed to new tv. It took the delivery guy 2 minutes. All he had to do was program the remote control to the new tv. Sales lied to us and cost us 250.00 for that. Absolutely ridiculous!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fine experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good experience with Best Buy. Nothing stands out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team was great, installed two TV's and sound bar!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was great. Communicated well, did nice work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job done by the Geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad mounted my 5 TVs and did an excellent job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounted! Looks good except they left all the trash!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it totally exceeded all expectations would buy again 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just sat back and watched my TV land on the wall. Cleaned up as well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    TV IS UP, BUT......

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...the tech did not install the wall mount evenly! After he left, and I was watching TV for a while, I noticed that the mount itself was mounted crooked on the wall! Sure enough, I put a level on the TV and on the mount itself, and it was about 1/2" to 3/4" off! It was so off, that he had the TV adjusted on the mount as far as it could go on one side of the mount [to get it as straight/level as he could]. Pretty sad that a tech and his manager cannot properly install a mount on a wall and use a level so everything is straight and level! If I wanted to get this fixed, they would have to drill new holes in my wooden wall, which I did not want them to do, as I did not want to put MORE holes in my wall! Other than that, my rockin' 75" VIZIO P-Series TV is up and the mount is secure.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We're grateful you took a few minutes to share your thoughts with us. We always have the goal of completing installations as accurately and efficiently as possible and we apologize for that not having been the case for your TV mounting. While we're happy to hear your exciting new TV is up and being enjoyed, should you desire to have the issues with the installation addressed, please call us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product fit my specifications for my situation. Very Pleased.

    I would recommend this to a friend
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