Customer Ratings & Reviews

Worth the money. Geek squad member was very careful with my furniture

Mike did my TV installations ans smooth like a ninja with the mounting.

Love it totally exceeded all expectations would buy again 100%

Product fit my specifications for my situation. Very Pleased.

Just sat back and watched my TV land on the wall. Cleaned up as well.

Tech couldnt explain why i was being charge extra for a wall with fireplace since there was absolutely nothing other than drywall and studs. no special materials like stone or bricks.

Tv looks good on my wall. Employees were very nice and courteous.

The Geek Squad did a professional job installing our TVs.

Good for the price. Fit perfectly in my wall and in my TV

Geek squad was fast and efficient. I'll use their service again.

Easy to hang and to access functions behind television but “skinny”

Guys we're great. Professional and quick, did everything I expected plus!

excellent service. fast and friendly. very well informed and helpful.

The best 6 th time ive used Geek Squad and they are exceptional

The guy came in, and mounted my TV on the wall but had no clue about anything else. Then I found he wasn't even a geek squad guy - he was an outside hire! He didn't know how to set up my channels or the app. Was NOT worth the $199 I paid to get this new TV mounted and installed correctly.

They were efficient and very neat. They showed up on time.

I’m glad I had Best Buy install for me— the pro was very helpful.

Agent did not check all settings so had to do it myself. Paid so we could watch tv right away but did not work the next day

Made it so much easier for the Geek Squad professional To mount the TV

I have had an absolutely miserable time with Geek Squad for a TV purchased on July 7, 2024. It took three times of have Geek Squad in my home before the TV was finally installed on the wall only to find it has a defective bracket. Since then i have spent hours on the telephone working to have the TV replaced. Each time i ask that call be recorded and stored and notes place in the system. I am taking off of work for what i am told will be delivery and installation of the new TV only to have the appointment cancelled. This week Geek Squad wanted two visits - 1) to deliver the new TV and remove the defective TV. BUT NOT INSTALL THE NEW TV. I was told this would required another appointment and another day I would have to take off of work. WHY CAN’T A TV BE DELIVERED AND INSTALLED ON THE SAME APPOINTMENT! Speaking with customer service to sort this out the representative’s dogs are barking and other noise (children?) in the background. Can’t be easy for the customer service representative either. Three calls yesterday and no notes in the system. This is terrible and problem still not resolved. Soon it will be three months.