4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV install 85"

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team came in did the job in a very timely manner Asked how i wanted it setup and did exactly what i was looking for. Very impressed and highly recommend after a quality experience

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad TV wall mount installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians that delivered and installed our new tv were very professional and thorough. The installation required some additional items, plus an exchange of one item. They returned to the shop, returned the one item, obtained the additional items needed to complete the installation, and promptly returned to complete the job. Great techs! Nice job!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Our Geek Squad Rep was excellent !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough good things about our Geek Squad technician. Very professional. Highly skilled in what he was doing. Friendly. Made sure we were completely satisfied with the work he performed.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Left the TV install to the professionals!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went very well. The Squad was very professional and knowledgeable. I was extremely pleased with the finished work!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work - and Saved me Money!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent not only made quick work of mounting and setting up my TV - he also saved me money. My old (heavy) LCD TV was on a wall mount that sagged (came with our new house). I purchased a replacement TV and wall mount. Once the old TV was off the mount, the agent pointed out that one part of the existing mount was upside-down. Quick fix - and no need for the new mount!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely first rate 5 star. They were great, informative, careful, took the time to explain things and set things up for me. Ron and the other gentleman (whose name escapes me at the moment), did a wonderful job and they were on time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were efficient, professional, and service oriented. A pleasure to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism, Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my LARGE TV so quickly!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV with precision and swiftness. Very professional and knowledgeable. Made sure I was very happy before they left. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Great TV mounting!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick, the guys were very professional and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Home Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the in home installation. Very professional service. Very neat and cleaned up after installation. Also provided education on remote usage. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad did a Great Job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two members of the Geek Squad delivered and mounted my new tv to the wall. They both were very friendly, professional and thorough. Once they set it all up, they went over all the important options I needed to know to operate my system. Thank you so much for doing a wonderful job! I really truly appreciate it! Take care.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These techs were great. Professional and friendly. They moved my previous TV to another room, and got it mounted on a new mount quickly and cleanly. Then they mounted my new TV on the existing mount and walked me through setting up this new TV. They were great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad removed the existing tv moved it to another room; installed the new LG TV and disposed of it. They setup both tv’s Everything was completed efficiently. I highly recommend the geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Home Installation review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very good at installing my TV and all accessories. They took time and provided me some options on the install. They listen to my wants and we concluded with a setup that looks great. They provided me help with installation and necessary downloads. They were on time and cleaned up after them self. Very satisfied with their work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad finished the job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great. I had the mount already on the wall, but was missing a key screw. Which he happened to have and he was able to complete the job. I am extremely grateful

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were very professional and installed my TV and holder very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    BEST BEST BEST installation experience.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD ARE GREAT. First, if you sign up for the yearly service not only do you get your warranty extended but they do installations. We just moved into a home and had bought three kitchen items plus a wall mounted TV. Their installers were professional. ON TIME, clean, courteous, and gracious. I cannot say enough good things.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so lucky to have Shelley, the same wonderful agent I had last year. So glad Geek Squad retains their staff. She was patient and thorough and made certain I understood how to operate my new smart tv before she left. I can only hope I'm able to get her again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Tv install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. They were very professional and walked me through everything. Great job in suggestions and clean up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Professional efficiency

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very efficient and professional. Easily explained the use of the TV. Setup the remote and explained it functionality.

    I would recommend this to a friend