Customer Ratings & Reviews

Perfect install and suggestions. Very knowledgeable and experienced.

Professional, friendly, and fast. They were very concerned about getting my TV mounted exactly where I wanted it and getting it done right. They answered all my questions and showed a genuine respect for my house. No mess was left and it looks fabulous. I will be scheduling another TV mounting and will be asking for the the young men that did this one.

The GeekSquad efficiently and effectively mounted my two TVs and color balanced the new Sony LVD TV. Two new High speed HDMI cables and a surge protector were added to the install. They both answered a plethora of questions concerning TV size and speaker options that I found very helpful in planning for future purchases .

Great picture quality. Love being able to choice what we want to and saving money!

Mr Jason and Mr Carter were excellent explaining what they were doing as they installed the wall mount. They welcomed my questions. The two of them were VERY PROFESSIONAL!

The geek squad were helpful in setting up my new tv. They made sure that I could use the tv remote correctly and took away all garbage including the old tv.

Geek squad arrived on time and mounted tv on wall and hid wiring in wall with a Legrand kit. Also synced new headphones to tv. Work done neatly. Pleased with the service I received. Only initial concern, was that when crew arrived they did not know I wanted cords hidden in wall. It was not an issue because I had figured out what to buy in advance from Best Buy to accomplish this. But when I initially ordered tv and service on line, there was no way to make clear exactly what I wanted. Online check list of what customer wants done might be useful for future.

The picture and sound is so much better than I expected or hoped for. Made it so satisfying to go back and watch many of my favorite films — regardless of how recent my last viewings were. I have yet to use all of the features, but the main ones are [almost] worth the price of admission. I say this because Best Buy dropped the price just a couple of days after I made this purchase. Still bothers me a little…

I have seen a lot of Best Buy Geeks recently, (three wall mounted TV installs and removals). I recommend them unconditionally. Very courteous, helpful and skilled. They used a level to straighten the TVs. Tweaked the TV's centering over the sound bar obsessively, and fussed about all the details. Hooked everything up right the first time. Arrived on time, every time. Answered questions patiently. Booties on the feet. Trash disappeared magically. It is absolutely worth the small fee to get this service.

Perfect purchase. Picture is clear and tv is easy to operate.

Since I purchased a 75” TV, figured I would use some professional help. Geeksquad guys arrived on time and helped to figure out the best height and position for my TV and start to put on the rack. I mentioned there is a bathroom right behind the TV wall, so they double checking the wall to make sure they don’t hit any surprises behind the wall. Took them 1 hour from arrival to finish plus clean up any dust and trash. Will use their service again!

Two man crew came out. They were friendly and knowledgeable. No problems with installation.

Best install guidance customer friendly and clean. I have highly recommended geek squad to family and friends Very impressed

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The first tv mounting was a bad experience. It was done poorly and lazily. After speaking with the geek squad manager and having them replace the damaged tv mount, Michael came out and fixed the bad job and I was very impressed with him. He was kind, patient, knowledgeable and professional. I will always request him if I’m able. He deserves a raise.

These guys were awesome, they did such a great job mounting the 75inch tv and answering all my stupid questions. They even brought a sound bar mount, which I did not order, so the bar could be attached to the screen and not the wall, looks so much better. I want to give each of them a 50 dollar tip. Please charge my credit card 100 dollars and give me a heads up when they have been given the tip.

Agents were on time and installed TV and hooked up to all my devices efficiently.

The Agents mounted my TV in less than 30 minutes. Very professional and very clean install.

Zach and Andrew came and mounted our 75" TV above the fireplace on a tilt wall mount. They were friendly and very knowledgable. They got right to work and finished the job quickly. I was confident in their abilities and enjoyed chatting with them as they worked.

Process was ahead of schedule which helped tremendously, very quick and professional, all questions answered, gave me advice on things going forward, ease of operation after explanation