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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1730 Showing 34,581-34,600 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Woks really well and my TV couldn't look any better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time, got everything installed and cleaned up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set everything up for me got it working all good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doesn’t tilt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing wrong with product but decide to go with one that tilts,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swivel Mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really heavy duty sturdy mount..great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service. Friendly, polite, knowledgeable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service. Friendly, polite, knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great clean job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job in install and cord management

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did good job of mounting and agent was courteous and knowledgable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It was just alright for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents connected all my devices but did not hide the wires as I specifically requested when I placed the order. The reason was they didn’t have those supplies on the truck. They install entertainment systems all over the Charlotte area and no one else requests their wires to be hidden? I found that unusual.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great clean set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly,fast, on time.Clean set up. Cleaned up after themselves.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wasn’t Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was delivered and mounted by 3rd party contractor. I was expecting and paid for Geek Squad. My TV was mounted, but they didn’t center it between my surround sound speakers in my wall. They didn’t use the 4K UHD HDMI cable I had purchased to go with my tv, they used the old one already in my wall. I don’t know if it makes a difference or not.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't extend far enough but otherwise it serves it's purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad. They go above and beyond the call of duty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted professionally with my input welcome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived on time. Work was done in a professional manned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect craftmanship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were true gentlemen... perfect and accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers, Scott and Scarlet, were simply awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 appointments to date with courteous personnel good guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. Awesome service. Fast. Clean. Friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Mounting Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came, they installed, it looks good, no complaints.

    I would recommend this to a friend
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