Explore the latest Back to School techShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1733 Showing 34,641-34,660 of 38,694 reviews
  • Rated 5 out of 5 stars

    professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation and recommendations by geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This mount works perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the versatility, moving a bit this way or that, up or down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician was outstanding

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician knew the product well and helped in all we asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and easy appointment setup. A+ service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a very professional job. System works great. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out and worked quickly and showed how everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came as scheduled and very happy with the TV Mount installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great service. The techs were super efficient and professional.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just that! It was set up. Plugged, hooked and remote partially programmed. Not at all happy with the set up nor the programming of (partial) of remote. Felt cheated on the total setup and cost for what was done. Premium should not be used for this minimum set up. More things to purchase AFTER spending a substantial amount of money already. Being told only credit cards are accepted. I was livid and will not recommend Best Buy and set up to anyone, including to my enemies!! Took boxes that a piece was in and I guess trashed by the employers (antenna) that I want and need!! Told that new code required outlet next to tv on wall, absolute lie. Where was the permit? I am positive there were no electrical license in their pockets or phones!!! More money from on those lies. Truly disgusted.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product and the professional of install was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and efficient. Friendly and personable team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked quickly and were very careful moving in my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the geek squad didn't disappoint, easy and done nicely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this mount is awesome love the range of motion it gives

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad Rep was fast and friendly. Helped me get my daughters TV ready.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need another Installation date scheduled for March

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service was not completed today, TV has not been installed/mounted. Installer was unable to install on mount, have ordered another mount , cables and converters that he said are needed. I need to schedule another installation date for Monday, March 7. Please schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job and knowledgable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, polite, fast and helpful. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Larry did a great job doing everything by his self, ask for him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for what it does

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Self explanatory and works just fine for the setup I'm using

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfect .. It was just what we needed.. We own 2 of them

    I would recommend this to a friend
Sponsored