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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1734 Showing 34,661-34,680 of 38,694 reviews
  • Rated 5 out of 5 stars

    Fast and Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came in quick and took care of business. I do recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job. So far so good. Sturdy and not bulky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and friendly love experience thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were really nice and did a great job

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Only basic screw in wall install performed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IO was disappointed that only after the installer arrived to find out there was an extra $75 charge to mount the TV above the fireplace. My second disappointment was that the wires were left hanging off the TV and were 110% visible leading to the outlets. I was not told that the install would take an electrician to have the wires pass through a fire barrier. I was also told it could not be done. I had to find an electrician to hide the wires which put the cost at more than double. As the TV was placed on the wall mount by the original Best Buy Total Tech team I discovered the power supply was being pinched because spaces that wee provided in the wall mount kit where not used. I gave 2 stars instead of 1 due to the installers arriving and finishing within the time frame.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek ssquad installef tv and wall mount

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job....very satisfied....highly recomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job justin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin was smart and very knowledgeable. He said he had 12years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was professional, personable and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mounting of my tv.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came out and did the mounting to perfection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job by Geek Squad, love the way my tv looks now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performed well and were time efficient. Clean up was complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very professional and fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the work completed, the guys were very professional and fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my 75" tv and it looks great over my fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was professional and knowledgeable...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an awesome job. Showed up on time and did a clean job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took a while for tech to arrive but it was handled well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time, explain process and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and efficient service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any “expensive” purchase always insure it for your own sanity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sit back and let Geek Squad take car of everything

    I would recommend this to a friend
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