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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1739 Showing 34,761-34,780 of 38,694 reviews
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job mounting my tv and soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job putting up TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our GEEK Squad folks were friendly, professional and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took no time at all to mount my tv. 20 mins tops!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is geek squad installation services - was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup for the system was easy and it all works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything went smooth.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up as scheduled. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was installed by two Geek Squad guys and holds the 55" TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job setting us up and explaining everything to us. Great service

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Scheduled install was not able to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an install for an outdoor TV bought through best buy. This was noted as going in an outdoor bar area. When the TV was delivered with the setup supposed to happen, the delivery guys said they couldn't do it at this time due to being outdoors and it was colder outside. Luckily this was a free promotion with the TV I bought so I just mounted the TV myself that day. To note- I have used best buy/geek squad service before with exceptional service so this appears to be a one time thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount was nice and really goes well in the living room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would use the same installers (Jay and Kevin) again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fanastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came and did a great job mounting the tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were extremely kind, fast, and mindful of my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. We are pleased with the results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well when needing to get to back of tv for plug ins

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick,clean and on time. Very happy with the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was positioned perfectly in the center of my den.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reese was able to measure and complete the setup!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good customer service.. patient...went smoothly..

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Worth The Hefty Pricetag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, the TVs are mounted to the wall correctly. Geek Squad made a second trip to connect my devices following my survey lamenting the cost and the fact that that was not done. That said, they scored well for attempting to rectify the issue. However, I absolutely do not see the value in spending $200 per television to mount it to the wall and connect a few devices. For $79.99 to maybe $99.99, I could see the value, but absolutely NOT for double! Keep your money if you can find a better, more cost-effective alternative.

    No, I would not recommend this to a friend
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