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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 38,688 reviews
  • Rated 5 out of 5 stars

    Zach and Andrew were awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zach and Andrew came and mounted our 75" TV above the fireplace on a tilt wall mount. They were friendly and very knowledgable. They got right to work and finished the job quickly. I was confident in their abilities and enjoyed chatting with them as they worked.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad were great. Very professional, quick, and efficient. Took the time to explain and show operation of everything.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These techs were great. Professional and friendly. They moved my previous TV to another room, and got it mounted on a new mount quickly and cleanly. Then they mounted my new TV on the existing mount and walked me through setting up this new TV. They were great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy, technicians were on time and were very careful with the wall. Great results.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism, Tv mounting

    Rated 5 out of 5 stars

    Geek Knowledgability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad really knew how, when, and what to do when mounting and setting up my tv. They also programmed it and taught me how to use it with my Roku.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad mounted my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected the Sono bar. They were very professional, competent, and friendly. They cleaned everything before leaving and after demonstrating how everything worked. They made sure I understood what they were doing; they analyzed the wall and used the appropriate tools. I asked questions and they answered me! I appreciated their service very much!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Such professional and neat work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    thang you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outstanding job on time great to talk to and knew how to handle there job setting up my tv on the wall thanks again to the Geek squad and Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installation of 75” LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came and unboxed my 75” LG TV and mounted it and set up and had it running with no problems very quickly. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Geek Squad 75inch premium installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My two agents were awesome...I was running late and they patiently waited for me..then they did EVERYTHING! I was impressed with there knowledge

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up on time as scheduled. They were clean ,efficient and well trained in installing and setting up large screen televisions and sound systems. Glad I made this decision.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my 85 in Vizio TV-very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team members were very knowledgable and mounted my new Vizio P85QX-H1 TV on my older BDI Avion Noir 8937/Arena 9970 home theater cabinet/ flat screen TV mount, with precision and care. The whole process was very efficient and quickly completed. They also made sure that the TV was operating properly and completely connected to my ethernet, 4k Apple TV, and Yamaha RX- A880 receiver, and Cox DVR providing a full 4k Dolby Vision/ Dolby Atmos 3d surround sound 7.2- it all woks great and looks perfect in my living/entertainment room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent TV System Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alfonso and his assistant were outstanding. They were very efficient in the new TV system set up. In addition, they were patient and expert in helping us to learn how best to use the new TV system. Very much appreciated their entire approach througout the process.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Value at a low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use in our bedroom. Perfect size with clear picture. Easy to program. Great value for under $125.00

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Late but worth the wait

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed delivery & install for an 85” Sony. Was supposed to be completed between noon Squad finally showed at 7:30 and project was installed and operational within 40 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    High quality and quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, knowledgeable specialist and on time

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Excellent in-home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knowledgeable, professional and personable. Excellent in-home service

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cole was very professional and friendly. TV was hung quickly and thoroughly explained features afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing wallmount and soundbar. They took their time to insure quality installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    TV mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were in and out in no time and my TV looked great. They were very professional and courteous; would definitely recommend!

    I would recommend this to a friend