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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1745 Showing 34,881-34,900 of 38,694 reviews
  • Rated 4 out of 5 stars

    geek squad did their job quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my tv and installed it as quick as possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting service superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Geek Squad mount all TVs in my home!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything looks good done right I would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service on time friendly quick and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes watching TV like being in a movie theater!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still with the chance?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m torn on the review here because the crew originally that came was horrible and screwed up majorly on the wall mount. The people who came to redo the job were amazing and did what should have been done the first time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great and fast! And they even clean up after

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Agent installed my TV on the wall quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. They notified me before coming to my place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful staff and great service. Thak you very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic TV mounting installation was great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician/installer Gabriel was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    one of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this 2 any one. It hasn't failed me yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Techs very efficient, friendly and offered advice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that mounted the TV were efficient, on time, offered advice on future projects.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    “That is not included with install“

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before you choose Best buy to install your Tv , be aware if you have any problems the customer service is a nightmare , almost hateful , however delivery is great , trust me have a 3rd party do your installation, best buy will nickel and dime you. We purchased this with the expectation of a complete install. Be prepared to hear“ oh that is an additional $60 “ , we call customer service and found out installing our apple tv would $50 , all additional charges on top the $250 to install the tv , which we purchased in-store and told they will install everything.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Great Wall mount. Lots of motion. Very strong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, professional, could not have been done any better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COOL SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were no geeks they were the cool kids!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I paid for setup and the cable was out never even

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately never got my setup completed due to cable box was not working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was exceptional and staff was very courteous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't do everything ordered, very disappointing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely arrival and setup of TV by professional staff

    I would recommend this to a friend
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