Customer Ratings & Reviews

The Geek Squad Did an excellent job on my big screen TV install. The 2 GS Representatives notified me in advance of them arriving. They were appropriate PPE & protective gear (booties) When entering the house & installing the TV. Both representatives were courteous and well-informed as to both the TV and all aspects of the installation. They won’t be on the required services to answer all my questions some of which involved connecting to My cable service etc. I would recommend them

This crew did an exceptional job. So very pleased with the level of attention to detail and professionalism.

My install was absolutely great. The techs were friendly. They were respectful of my new home. They were fast, efficient and informative! Made sure the tv was delivered within the time frame provided, communicated with us during the entire process, made sure everything was working, provided suggestions, and cleaned up afterwards. It was my first home service from geek squad and I’ll be using them again

The agents mounted my TV and connected it to all my devices. Very Professional!

The Geek Squad team that removed my recently installed 77” LG G3 and remounted it with a new Sanus mount on 11/2/23 did a great job! I had some very real concerns about the TV, which was much heavier than my last one, being mounted on my wall without being attached to the studs, which, based on previous installations, I did not think was possible. Austin and John not only took the time to patiently listened to my concerns but then acted on them to be innovative in their placement of the mount in a tight spot and did actually find a way to anchor it into the studs. They also did some extra work to sure up the wall by filling previous holes made by previous mounts with bolts. I now can watch my TV without any fear whatsoever of it eventually falling off my wall! Beyond this, they were efficient with notifying me about their arrival and did clean, careful and exact work while here. I couldn’t be happier with the installation, and really appreciate them doing a great job in an era where service providers are often not performing at that level, in my experience anyway.

The install techs took great pride in their work. They moved large, multiple televisions from different rooms, installed wall brackets. The wires and cables were neatly dressed. It was a big job. Assembled a tv console cabinet. They worked quietly and efficiently. Presented very professionally. I highly recommend. Job well done. I’m very pleased.

Geek squad was awesome at setting up and mounting. They were very professional and thorough with the set up process. Would recommend anyone to use geek squad

Miguel was EVERYTHING I look for in setting up a tech product … he was on time, courteous, professional, and patient when asked questions. Knowing that other appointments existed, o never once felt rushed. Thank you.

Outstanding service great tech very professional Worth the service fee

We always relax when the Geek professionals set up our equipment. They do a thorough job and explain how to utilize it correctly and efficiently.

They get full marks for this installation, not least because I inadvertently lied to them about what they would be facing. I told them they would be mounting the bracket on wallboard, when in fact what I had was lathe and plaster. Turned out that the job was still doable, just much more difficult. The installer just kept moving forward. He even trashed one of his drill bits, but eventually, he got it mounted, and even hung his body from it. That sucker is not going anywhere.

The agents came when they said they would, opened the box and set up the tv and made sure it coordinated with my surround system and dvd player and Apple TV and set up my connection with Netflix - all within about twenty minutes. Then they took away the parts of the packing material I had asked them to. Very smooth, efficient and done with smiles. Terrific

I use the Total Tech membership as much as possible when purchasing items at Best Buy. The installation team are also knowledgeable and it is worth having the membership. I have recently had a 83 LG TV with Sonos Arc sound bar installed. It was a nail biter for me, but no problem at all for the installers. Everything looks good and the sound is great.

Excellent service when the Geek Squad arrived. Set up was fast and no mess. All boxes, etc taken out. Explanation of how to use and other settings to get familiar with was excellent.

quick and easy. They used the old mount (replacing a TV) and told me the external HD antenna we purchased would be ineffective at our range from the signal. Professional, knowledgeable, prompt, and efficient.

The three men who came to mount my TV were awesome. They came right at the time they said, the removed the old TV, and mounted the new TV and leveled it in less than 30 minutes. They were courteous and nice and left my home BETTER than then found it (one of them even dusted off stuff that had already been there). This was the second TV I had mounted and both times the service was outstanding.

I was very glad I had the Geek Squad install my TV. It turns out the finished basement in the house we recently moved into did not have standard 2x4 construction, but 1x2. So to get a secure mount it was necessary to drill into the masonry behind the wall. This is beyond my expertise and I’m very glad I opted for the professional install. The technician was very experienced and did a great job. Understandably there was a surcharge for the masonry installation.

They installed my tv’s and mounted them on the wall. They showed me how to work my tv! They were very nice and knew exactly what to do!

They were on time, quick, and polite. Total tech is worth it.

Very careful installation, I am an 85-inch TV. The TV feels great on the wall.