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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38673 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 38,673 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth the effort to get scheduled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a difficult install getting the cables run through the conduit in the wall. Installers were persistent and got the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers did awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered. Great team, super professional. It is an absolute no brainer to have them install anything else i purchase as well. It was just a fantastic experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very fast and professional My only complaint is that I was charged an additional $40 cash for a cable. The TV came with its own cable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    TV installed quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted and it all went smooth. The guys were very courteous and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen arrived as scheduled. When it was realized that the mounting devise was not what was intended, they retrieved the appropriate one and got it installed right away. Very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible geek squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service, professional, kind and extremely knowledgeable. They showed up early and we were beyond impressed

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior service and knowledge by the installation team. They installed (mounted) TV and connected soundbar, set everything up ready to go. Great guys.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Geek Squad agents are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my tv were knowledgeable and professional. They answered all of my questions. It was an excellent experience!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting my 75-in Sony TV weighing 95 lb onto the wall. The technicians were very thorough and ensured that everything was to my liking when they were mounting it. Once the TV was mounted, the technician went through the setup process with me and made sure I was comfortable using the TV before he left. Geek Squad did much better than I expected and I would definitely recommend them for TV installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect purchase. Picture is clear and tv is easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    They installed my wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service. They are always so courteous and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service with great results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, friendly, and fast. They were very concerned about getting my TV mounted exactly where I wanted it and getting it done right. They answered all my questions and showed a genuine respect for my house. No mess was left and it looks fabulous. I will be scheduling another TV mounting and will be asking for the the young men that did this one.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad thorough attention to detail and adapted to change from wall mount to table top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly & professionall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a terrific job with behind wall wiring and the mount

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Quick service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very efficient and worked quickly . They hauled away our old TV. We are happy about that. Explained how to use the newly installed Sony Bravo 65” Smart TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Professional, Friendly, Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who installed my TV were friendly, professional, and quick. They obviously knew what they were doing and had everything they needed with them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Geeks are golden!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect install and suggestions. Very knowledgeable and experienced.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad excelled while installing our TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Geek Squad install our TV and a new soundbar. Louis and Jeremy arrived on time and set to work. They both put on booties to protect the carpet and wore masks to protect from Covid. They worked quietly and quickly and got everything installed. It was a professional installation, with everything working as expected. They showed me how to operate the soundbar and answered all of my questions. They went above and beyond by helping us with another TV mount. We will definitely contact Geek Squad for any installation needs in the future. I would ask for Jenny and Louis again as well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very knowledgeable on the set up and operation off the tv. Very clean and neat install

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that came was very knowledge and installed the TV to our satisfaction. Now only did he install it he educated us son the various features and how to use him. Would definitely use the service next time.

    I would recommend this to a friend