Customer Ratings & Reviews

Our agent was here on time, friendly, very professional and super quick. He installed and set up everything perfectly.

Install for great. They were a great team. Did not leave until all systems were working. How do I the boxes and packaging material. I would recommend using greek squad installers.

These techs were great. Professional and friendly. They moved my previous TV to another room, and got it mounted on a new mount quickly and cleanly. Then they mounted my new TV on the existing mount and walked me through setting up this new TV. They were great to work with.

Timely, efficient and professional. knowledgeable and and kind.

Very efficient and hung our 65” tv! Very satisfied with the installation and highly recommend the Geek Squad services!

Agents did an awesome job of hanging the 85" TV above my fireplace. And gave great recommendations on what settings to use for best picture.

The agents delivered our new Samsung 65 In TV. A few years ago we downside our cars. Should have kept the SUV. Anyway, The agents called us before arrival. The agents arrived on time. The agents unpacked new unit. The agents removed the old unit and boxed it up. The agents connected the sound system, DVD player and connected the remote on the new unit. WE now have one remote to control all our devices. Oh so nice. Couldn't ask for better service and install.

The 2 ladies were professional and did a very good job at removing the old TV and mounting the new TV. They set the TV up the way we wanted and cleaned everything up before they left the house.

I've already done this but will do it again. The agent who delivered and installed my TV was outstanding. He set up a base to attach the TV too which worked perfectly AND he knew how to do it quickly. The TV went on the base perfectly. He also connected the TV to the internet and set up the parameters for the TV. Lastly, he carried out an old, bulbous TV by himself when he was supposed to have someone with him to help.

The team that delivered and set up my equipment, (Ray and Anthony) were not only professional, but they enjoyed their work, or I should say craft. The process was clean, expedient, and fun. In the future when I make another purchase I would prefer this team to complete my install. Thank you Best Buy for people like these.

The Best Buy employees who did our TV and soundbar mounting did a fantastic job - - they explained everything they were going to do, they did a very efficient job, and they were extremely neat with their work. Very pleasant to talk with, and completed the job in less time than estimated. Very, very satisfied!

The agent brought my new TV, set it up. Mounted my other TV. They were efficient and thorough.

Initially, we had some trouble as one of the guys had a medical emergency. However, Best Buy was able to get someone to a home eventually and the guys did great job. Very friendly and professional.

Great Wall mount , works well and install by geek squad . Looks nice snd flush

The Geek squad has mounted 2 TV's for me. A 65 and 55 inch. Very professional. No problems. TV's look great. Wouldn't have trusted myself with such large TV's

The first 2 guys who mounted my TV were third party workers. I did not pay 200.00 for third party. Plus I could not figure 2 white trucks, 2 men to mount one TV, PLUS THEY DID NOT COVER THEIR SHOES. The two TV'S I had mounted a few weeks later, a Geek Squad gentleman came. He covered his shoes and was very professional. I will need another TV mounted in 3months, I only want someone from the Geek Squad. That's what I pay 200 a year plus 49.99, GEEK SQUAD SERVICE. THANK YOU

The person who came to mount the TV was very knowledgeable. Due to failure of the internet router (not the installers fault) the installer was not able to fully set up the TV. The installer tried every trick in the book to get the TV set up without success. Best Buy kind dropped the ball by not telling me I was going to need to purchase HDMI cables in order for the TV to be operational. Not the installer's fault. Best Buy said the installer would do X for CoVid precautions. When I asked about X the installer said he had never heard of such. Deducted a star because the installer would not keep his mask over his nose.

The service was outstanding—friendly, professional and knowledgeable. Well worth the cost.

Great job, highly recommend!!! The guys were very professional and courteous, knew all about the ins and outs of what they were doing.

Our technician was wonderful. He was right on time, made sure the TV was mounted exactly where we wanted it and walked us through everything we purchased. He helped us set up the Sonos app and made sure we understood how to work it. He was friendly and patient with our questions. After the job was done, he took all of the boxes with him and also made sure we were refunded for a few services we ended up not needing. I can't say enough good about our experience.