Customer Ratings & Reviews

Aaron and his colleague from Best Buy in Ocala, FL were my installers. They were very professional and efficient. I purchased a new TV and soundbar and the necessary "go-withs". They also mounted my bedroom TV for me. They were very efficient and kept to time on task. They also made sure everything was programmed and working properly. There were a number of problems leading to the installation and Aaron kept in contact and handled the problems and rescheduling very professionally.

The Geek Squad delivered and installed our living room Roku TV. Mounted and connected while saving me the headache. You get what you pay for, and in this instance, worth every penny. I can turn a ten minute job into eight hours, so I'm the guy who needs the Geeks. If you like doing this, be my guest and DIY. Meanwhile, I'll be doing the things I like to do while you struggle with mounts and clumsy angles.

The Geek Squad agents were fantastic. They were able to help me repurpose the incorrect bracket I purchased, ordered the proper one I needed and scheduled an appointment for a return visit to finish the job. Following my installations, they showed me how to use all of my components together.

I had Geek Squad out to mount an existing TV on an existing bracket (Left behind by the previous owners) and am super glad I did. The team showed me what it would look like with my TV and correctly assessed that it would be way too high up in its current position. They moved the bracket mounted the TV and cleaned everything up perfectly. Honestly this may be the best 250 I've ever spent at Best Buy.

Absolutely first rate 5 star. They were great, informative, careful, took the time to explain things and set things up for me. Ron and the other gentleman (whose name escapes me at the moment), did a wonderful job and they were on time!

Great install. The team of 2 showed up on time and communicated ahead when they would be on-site. Flawless hanging and made sure we were satisfied.

The agents mounted my TV and connected it to all of my devices. They were very knowledgeable, clean and polite.

the agents mounted my 70 inch tv with the best buy mount that I purchased without any problems. they also made suggestions for the height of hanging, along with other mounting options based on their experience. they also connected the internet and made sure the channels were clear, and provided a tutorial for usage. James and his assistant were great, and provided a contact number if I had any issues or questions.

Courteous. Timely. Called ahead of time to let me know when they’d arrive. Knowlegeable. Skilled. Top notch installation done surprisingly fast. Advised ne I could adapt and use ecisting mount and return for refund new purchased mount. And all has worked perfectly in the 6 weeks since.

I recently purchased a 55” TV and decided to have the Geek Squad mount the TV and do all the hook-ups. The money was well spent. The installers arrived at the appointed time and went right to work. The end result is just about perfect. The TV is wall-mounted, the Geeks did their work quickly and efficiently, cleaned up after themselves, programmed the remote and were gone within a couple of hours. The Geeks were friendly, polite and did everything necessary and they made sure we were comfortable with the installation. Great job!

2 gentlemen came and remived our old TV, installed the new one and made sure it was working properly before they left. We had been notified of the appointment ahead of time and they arrived right on time. They were professional but very kind at the same time. They worked quickly and picked up after themselves. They made sure we were satisfied before they left and even made sure they said goodbye to our cat :-) We were very impressed! They're a credit to your business. THANK YOU!

I have used the geek squad services ti have 2 TVs (a 50" and a 75"). This was with 2 different installation teams and both were excellent. The one who did the 50" installation which included mounting and setup also had ti add a plastic wire conduit running down the wall to hide the wires from the TV. He did a very neat job. The team that did the 75" spent a lot of time with me adjusting the height and position of the TV for optimized viewing. Both teams were polite and efficient. I would highly recommend the service.

The installer arrived at the expected time and took time to discuss with us the placement of the TV and its mount. He measured several possible spots and determined that the mount and TV would fit well in a spot we had dismissed as infeasible. It is just right! He was patient and friendly in explaining and demonstrating proper use of our new TV and remote.

Thank you Kirk!! You did an outstanding job delivering, mounting, and setting up my brand new Tv! Thank you for going the extra mile and listening to how we wanted it set up. It was great to meet you, you are nice guy and we appreciate everything and all of the hard work and effort you made for us.

Was professional, adhered to COVID safety, efficient. Demonstrated how product should be used, and timely

Geek Squad mounted TV and connected sound bar. Looks and sounds great. Installation was quick.

The installer was ver professional and knowledgeable. He connected to all my my devices and showed me how to use

Rashad and his associate mounted my tv and neatly organized the TV wiring behind the tv. They were able to set everything up in less than 45 mins. Would recommend their service.

The Geek Squad was absolutely amazing!! They’re the only reason I’m giving the 5 star rating, My rating would be zero, due to the obnoxious amount of money Best Buy now charges to hang the TV’s, they now nickel and dime you for every little thing!! Almost $800 for 2 TV’s, I will never have them come again, I’ll find someone else, I don’t mind paying a small fee, but I was shocked my Total Geek Squad Membership no longer covers it. I will always use Geek Squad for computer issues only

A day before the installation I received a call from Geek squad confirming my appointment, JD and Gavin came in on time and installed everything professionally, they followed the CDC rules when they entered my house, set up my system the way I wanted, explained everything to me properly and clean all the area that they worked on. I will always call my Geek squad family whenever I need help and they're just there anytime helping me resolving the issue.