Customer Ratings & Reviews

Great service this is the fourth time because of moving . Very professional installation just a great service .

I would not hesitate for even a second, to have JJ install another product. He was professional, knowledgeable and extremely considerate when I asked questions.

Geek squad comes through again the technicians were very knowledgeable installed the TV have any problems stayed and set it up and made sure that I understood how the TV worked

Did a great job. Robert was timely with delivery and showed the experience in mounting and setup necessary for an enjoyable TV and soundbar experience.

Absolutely phenomenal experience. Everything from the setup in store to the actual day-of install was handled with precision and care. The agent's installing the TV showed up early and provided a wonderful experience. Their expertise and recommendations were wonderful, they truly cared about my wants and needs. The install was quick and they did a great job cleaning up and testing everything before they left. 10/10 would recommend Geek Squad TV installation.

The technician was quite pleasant to work with and walked me through the early steps on using our new 48" LG TV. So glad we opted for in-house installation that would have taken hours for me to fumble through. Well worth the expense! We also had to upgrade our cable box to align with the new TV

They reviewed the area in question, checked for plumbing, set owners wall mount and mounted tv in a efficient and effective manner.

Excellent job very happy . Installation well done great attitude Professional way.

Josh and Noah were awesome! They were very professional with the install and did such a great job! They also even mounted our Dtv box to the back of the tv. They also zip tied the wires to make it look presentable. Got our remotes working. Set up some settings on our TV and even cleaned our screen. Plus they were super friendly and you can tell they really take pride in their work! We couldn't be happier!

Best buy came out and did an excellent job I highly recommend there service. The Technician was awesome very friendly and knew his job. The technician explained everything and also set up my tv and programed my remote. Also for him and his partner came to my home wearing a mask as we are still in a pandemic dealing with covid 19 so i really appreciate the fact that i didn't have to ask them to put on a mask. A+ best buy I will definitely use your services again.

I bought a very large tv that I wanted to get mounted on my wall. I thought I would have 2 technicians to handle the bulky size of the tv- but they only sent out 1 guy. I had my doubts, but he did a great job! He even spaced the wires from my tv to the soundbar evenly- (even though there is only a 1”gap between them)- very efficient and nice guy!

My install was absolutely great. The techs were friendly. They were respectful of my new home. They were fast, efficient and informative! Made sure the tv was delivered within the time frame provided, communicated with us during the entire process, made sure everything was working, provided suggestions, and cleaned up afterwards. It was my first home service from geek squad and I’ll be using them again

I love how much more efficient the Geek guys are at setting up and optimizing my TV. Moved the Motion arm down on wall because the TV was too tall for the space compared to my old TV. Now if fits perfectly and ready to go. I would still be searching for drills and figuring out connectors! I will mention to get the "real" Geek guys and not a subcontractor because I haven't been as happy with some of the subcontractor's work--volume still not working through remote on TV in another room.

The team was very professional and friendly. They drilled through a tiled wall to install the mount for the TV and cleaned up the dust afterwards. Will use again.

I was given a time of between 8:30-11:30. I did not hear from anyone until 12:45 when the contractor contacted me to say he'd be there between 2:00 and 3:00. Needless to say I was not a happy person because I missed two work meetings while waiting on Best Buy who did not have the courtesy to call me prior to 11:00 to tell me they were running behind. The contractor however, did a very good job and I was pleased with the outcome.

Phil and his partner phoned ahead to let me know they are on their way. They are so courteous and professional. They went way beyond what they came to do and showed me how to set the sleep timer on the remote (I didn't know I could do that before) and tried to find the Apple TV on the Sony TV I had bought in 2019. They asked if there is anything else they could do before they left. What service! They cleaned up and took the empty tv box with them too. They are just so super sweet!

Techs were great, professional, and very knowledgeable. We are glad we used them, will use them again.

The wall mount is great. This particular one was a recommendation from Geek squad that came to install the tv. Does tilt slightly but not a lot. Which is fine as we don’t have a use for extreme tilting. Geek squad did a great job mounting fast and efficiently with perfectly precise measurements! Was well worth the money as this job would of taken my husband hours. But don’t tell him I said that lol

The technician was on time and had my TV installed quickly and fixed an issue with a previous installation. He was very knowledgeable and helpful

The guys who delivered and set up my new smart TV and wall mount, were knowledgeable and helpful. They also cleaned up and collected any boxes etc.