Customer Ratings & Reviews

These guys were awesome, they did such a great job mounting the 75inch tv and answering all my stupid questions. They even brought a sound bar mount, which I did not order, so the bar could be attached to the screen and not the wall, looks so much better. I want to give each of them a 50 dollar tip. Please charge my credit card 100 dollars and give me a heads up when they have been given the tip.

The technicians that came to my house to mount my TV were super nice and professional. Super happy with how it looks and will definitely reach out for future services for the professionalism. Maybe a LITTLE pricey though.

They did a nice and professional job. Could i have done this myself probably, but it was worth the service for the delivery and mounting for this size tv. I didnt have to worry about anything and it was mounted to a great height based on their expierence, room size, and couch distance. Also was willing to give me a complete run through of the device and setup, i did not need it; but really it was unexpected and probably would be useful for most customers. No complaints and only praise from me.

Awesome set up after horrible delivery experience. The delivery team did a no -show 2 weekends in a row. I retuned all of the accessories to the store to cancel tne order. The manager, Lily, Jessica S. ( my salesperson) and the installers ( Ramon and Khalik) turned the whole situation around and saved this sale. No one should have to cancel the order to get the item delivered. There is a lot left to be desired with delivery. It ended well due to the team I mentioned earlier. Thanks for allowing a platform for feedback. Artra Watkins

The Geek Squad TV mounting insulation was top-notch. It was very professional, clean, and of excellent quality. I highly recommend it.

Very happy I made this purchase. They did it all when it comes to the set up. The installers were also very professional. I would recommend

The agents were great! Installed tv and set up my preferences and apps! This tv was an exchange from a previous purchases Sony that continued freezing and shutting off. We upgraded and paid the difference. Best Buy was amazing and took care of everything! Will always shop for electronics here. Installation was seamless.

Great service. Always willing to work with me until it’s what we want. Could have used a helper considering the size of the tv. I did have to help lift it.

Very great company. Technicians were professional and knowledgeable. I asked about hiding wires to TV and they help get that squared away on the spot.

The Geek squad agents took all the necessary precautions. They were professional and very knowledgeable. I would highly recommend this service.

The Agents mounted my TV in less than 30 minutes. Very professional and very clean install.

The Geek Squad (Ben and Xavier) came to my home to install my new TV and to hang and install my bigger, older TV above my fireplace after a recent move. The new TV was hooked up to cable, adjusted and on quickly. The older TV took a lot of work. There was no cable available and the wall would have needed to be torn apart in order to do that. Ben suggested the Spectrum app and spent a lot of time with me to acquaint me with the system. Also, the TV settled after they left and they needed to come back to level it. They were very accessible and polite. I appreciated their help.

Very good tv with beautiful picture and sound quality. The technicians did a very good job in mounting tv as well.

The agents from Geek Squad did a fabulous job connecting, hiding wires and made sure I understood the sunstones of my tv ! Highly recommend letting the pros do it l

The guys from geek squad mounted my tv and connected all my devices. I had bought a new tv mount which it turned out I didn't need and they were very honest with me about not needing it. They also set up the tv downloaded the apps that I use and showed me the ins and outs of using the tv. I would highly recommend Geek Squad

I had an excellent experience getting my tv mounted by a geek squad team member. He was very professional, timely and even cleaned up after the install.

The agents mounted the tv and set up everything.They are doing a great job.

All good for most part . Just fo my application they couldn’t use my Roku mount. They used another mount that cost me another $110 which was disappointing but everything is good and I am enjoying my big Roku tv on the wall . Thanks Geek Squad!

Very happy with Geek Squad installation. They were very prompt and professional. They cleaned up after themselves and did not leave until we were familiar with the equipment.

This is the second time in two weeks I have purchased the Premium Mounting Service through Best Buy and would highly recommend!!! These guys are fantastic! In fact, from the time of purchase until completion of instal the entire process is stress free and painless which is exactly how we like it! My husband and I are busy and my husband stresses over jobs like this! It’s not worth us doing it ourselves and Best Buy does it on your schedule and is neat, quick and super professional! Both times, the installers went above and beyond to ensure we were entirely pleased with the job! This is the way to go for every electronic and appliance install! Thanks for the option Best Buy!!